Organicfruitsandnuts
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California 8 reviews 26 helpful votes
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Placed Order No Delivery No Communication
May 6, 2020
I placed an order on 4/16 and have received zero product. They don't respond to my emails either. I've no idea if they are still in business or if one day my order will just show up? Thankfully, I used PayPal, so they haven't got my money... yet.
Date of experience: May 6, 2020
Since 1948 Jaffe Bros, Inc. (A.K.A. Jaffe Bros Natural Foods) has been distributing Organic Foods including but not limited to Organic Dried Fruits and Organic Nuts maintaining relationships that have spanned generations with farmers and suppliers like our founders Sid and Allen Jaffe who were naturalists and way ahead of their time. They migrated from New York to Southern California 73 years ago and spearheaded an entire movement when they began a mail-order organic food distribution business that started in their one-room garage in Lakeside, CA, later purchasing a property in Valley Center, CA as they expanded. Now Larry Jaffe (son/nephew) handles the day-to-day from our warehouse in Oceanside, CA. We have over 600 organic/all-natural products and offer retail space open to the public Mon-Thurs 8 am to 5 pm and Friday 8-2 closed Saturday and Sunday.
Here is a link to our About Us page on our website https://organicfruitsandnuts.com/info.html where current owner and operator Larry Jaffe explains the company's history in more detail. Although we have mostly converted to e-commerce sales, we still receive mail order requests from our long-time loyal customers who still mail in their checks and fill out the order form found on the last page of our printed catalog that gets updated and sent out once a year. We offer dry goods ranging from Organic grains, rice, beans, sprouting seeds and supplies, oils, baking ingredients, a wide variety of nuts, and many types of dried fruits including 5 types of dates, mulberries, quinoa, lentils, etc. Just to name a few. Jaffe Bros has been Organic since before Organics was cool, glad to see people finally coming around. Welcome, we look forward to meeting you all.
Unfortunately, the website is currently on a failing platform previously known as Yahoo small business pages, then Verizon small business essentials, Now Turbify, which is why we are currently upgrading our website and migrating the domain to a new more user friendly platform and we will complete the transition by April 1,2023. Thank you for your time.
M. Wilson
Executive Assistant to Larry Jaffe and content manager and SEO management
Here is a link to our About Us page on our website https://organicfruitsandnuts.com/info.html where current owner and operator Larry Jaffe explains the company's history in more detail. Although we have mostly converted to e-commerce sales, we still receive mail order requests from our long-time loyal customers who still mail in their checks and fill out the order form found on the last page of our printed catalog that gets updated and sent out once a year. We offer dry goods ranging from Organic grains, rice, beans, sprouting seeds and supplies, oils, baking ingredients, a wide variety of nuts, and many types of dried fruits including 5 types of dates, mulberries, quinoa, lentils, etc. Just to name a few. Jaffe Bros has been Organic since before Organics was cool, glad to see people finally coming around. Welcome, we look forward to meeting you all.
Unfortunately, the website is currently on a failing platform previously known as Yahoo small business pages, then Verizon small business essentials, Now Turbify, which is why we are currently upgrading our website and migrating the domain to a new more user friendly platform and we will complete the transition by April 1,2023. Thank you for your time.
M. Wilson
Executive Assistant to Larry Jaffe and content manager and SEO management
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- Oceanside, CA, United States
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Company Representative
Marie W.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the lack of customer service during that crucial time of the pandemic. Many businesses were overwhelmed with the mass orders that flooded e-commerce at that time. I understand that is no excuse for the lack of communication it is the only one I can give. May I ask, what the end result was? Our company still does a lot the old fashion way, unfortunately that really worked against us during that time. I hope that your issue in the end was resolved. We have since upgraded a few areas that have helped improver the consumer's experience and continue to identify areas that need improvement and making the necessary changes to improve. Once again, we apologize for the inconvenience.