Organic Aromas

I received as a beautiful Christmas gift Organic Aromas Intrepid Explorer Aromatherapy Diffuser Kit.
It is absolutely gorgeous, and each scent that came with this gift, divine. I just set it off on its maiden voyage, and I am completely delighted! I cannot recommend highly enough this wonderful product. No plastic! Made of ceramic and glass, wonderfully aesthetic and functional. What a fantastic company! Thank you profoundly!

I own two of the raindrop 2.0 diffusers. I love them so much i will never buy a water diffuser again! I also bought their discovery collection oil sampler... it was perfect! Their blends are awesome! Especially their signature blend! I will be buying more products soon!

The thing I like about organic aromas is that they sell all of their parts separately. This means that their diffusers really will last you. You may have to replace small parts over time (and they will likely make you pay for it), it is a lot more environmentally friendly and cost efficient than buying trendy diffusers that are designed to last you a year or two. They have good customer service that responds quickly and generally quality products.

I don't often write reviews, however I'm quite disappointed. I loved the look and function of my diffuser while it lasted. I bought it in 2018 and have taken great care of it, following all directions recommended by Organic Aromas. It stopped working a few months ago and was out of warranty. I was told I could send it for repair, at my own expense to have it shipped and with no guarantees. What prompted me to write this review is I now have another machine that has also stopped working. I reached out to the company to let them know, and it was reiterated I could send them for repair, again at my own expense for the shipping costs. These machines are beautifully crafted and are worth the money, provided they work longer than 3-4 years.

They have excellent customer service, I would say. When I received my nebulizing diffuser and started using it I noticed that the diffuser is making a loud sound which is not supposed to. So, I contacted them right away and send a video of the diffuser running. And after seeing the video, they told me that they will replace it. Sure enough, I received the replacement after sending them the broken one. The best thing, a shipping company even picked up the broken diffuser at our place and shipped it back to them. NO HASSLE!

I have had nothing but good experiences so far from the customer service, purchases, loyalty program (very generous). My first purchase was the Elements Essential Oil collection. I've only diffused a few of them so far but I love it so far. I recently purchased the Opulence diffuser. I was so excited to receive and use it. I'm very pleased with it. Nothing but good things to say about service and quality. You can't go wrong with their no questions asked returns policy on their diffusers. Looking forward to more goodies:-) Thanks Organic Aromas