Organic-CreationsReviews 43

I was at first very excited to order from organic creations.
I ordered my products on the 2nd of September and my products stayed at costumes. I've spent a full time job of time and energy trying to receive the product.
They have sent the products late, they didn't have two of the products I ordered.
They claimed I should pay for the FedEx fees and 25 percent of my products that I needed to return to sender because after another delay of my package being delayed at costumes for another week.
I've never seen my package. We are now the 26th of September and I still haven't had a reimbursement.
I would highly recommend not buying anything if your an international costumer because I'm located in Canada.
The above and beyond that they ask for costumers is pretty arrogant and they have contradicted themselves from the beginning of my communication with themes until now.
If you order from organic creations make sure you know they do not hold up their end of any contract and willl even go against any laws to make sure they have your money without taking any responsibility for their end of any bargain.
It's a big headache, it's time consuming for no reason and it's pretty sad that they don't care about their costumers.
It can become a legal issue if your not aware and careful. As you see my invoice. It's been a while to receive any kind of money back and I'm Canadian so it's double that and trying to get me to pay FedEx fees on top. So thank you FedEx for writing me a letter that I do not owe anything to this company.

I like this organic products for daily body use. I use their bar soap and its 100% organic with no harmful chemical.

Great experience! I was looking for professional, Very professional from start to finish! Im very satisfied!

First off, I've only ordered from here once so that's what my review is based off of. I ordered alot of clays, essential oils, butters, and carrier oils for my skincare line. The quality of the products were great, better than other suppliers. Everything was packaged nicely and safely. I love how many certified organic options they have, although it seems they really jack up the prices on the organic ingredients. One thing I especially enjoyed was the thorough descriptions of every product. Shipping was quick.

You also receive reward points with every order which is nice. Im going to be placing another order soon!

First, my qualifications. I have been in skin care since 1972. I am a formulator and aromatherapist and medical assistant to a dermatologist. Online and owned a facial salon/wellness center since 1997. Well into 6 figures before I retired. Have worked in a lab for years with direct interfacing with the FDA.

Secondly, bad reviews can spring up without grounds just because women can be $#*!y. Anonymity brings out the worst in some people. It is usually too costly to become certified organic for small businesses. It does take a long time to receive your order because everything is blended fresh - fine with me since this is also my premise and promise to my clients. Price is about average for good quality. Products feel good, bottom line. I will reorder.

Skincerely,
Patricia Westervelt, CMA LE CA
Royal Honey Rose

I make all of my personal hygeine products, as well as my own muscle linament (we call it "Mom Balm"). I use this company exclusively and have never had a problem or issue with them. I have absolutely NEVER had the issues of which some of the complainants here speak. I've had only the best experience! The products are great, price reasonable, and my skin and hair have never been better to me. I'll be making my Mom Balm soon on the next clear and cool morning. This is one HAPPY customer!

I loved the organic castor oil (1 gallon). I think they make it fresh to order because it took a few days to ship it. I received it soon after it was shipped. Then I used the oil as a therapy to treat internal female cysts and felt an improvement after just one treatment. I applied it for 3 1/2 hours via a wool cloth and heating pad. The oil was translucent gold with a high viscosity. I loved it, it felt great! I used it on my Mom's hurt leg and my brothers hurt jaw, neck, and back. Now I am using it on my hair, skin, and nails. Yea, it is great stuff!
The service is great in that my one shipping question (via email) was answered the same day. Very helpful answer, I am extremely pleased with this company. Caro Line

At first, I was skeptical of ordering from Organic Creations due to the negative comments. However, I decided to take the chance because I believe in giving people a chance. I am here to say that I am glad that I order from this company. I received transparent communication regarding my order and when I received my package, I was pleasantly pleased with my order. I am glad that I don't base my decisions on reviews alone. I will order from this company again.

I have NO idea what the disgruntled customers are talking about, but, their complaints must come from when the business first started or something. I've had and have nothing but good things to say about the quality of the oils, the SWIFT delivery of the merchandise and the over all condition of everything I've ever received from them. I haven't had to call customer service ONCE, and even if I did, I'd chalk it up to human error and call it a day. I was actually on my way to the site to make another order. I usually spend $50-$100 at a time(I keep burning through citrus oils like CRAZY. I'm just going to have buy them in TUBS from here on out SMH/LOL).

Ignore the awful reviews of this business. Listen, yes sometimes the orders take awhile to reach you, but, the quality is excellent, the prices are the best you'll find on the web and whenever you have a question, Barb is extremely quick to respond. She takes the time to answer any questions you may have about the products and is, exceptionally pleasant and knowledgable! I've had nothing but outstanding customer service! But don't take my word for it, research their prices compared to everyone else's! And I don't know about you, I'd rather save a few dollars with the plain packaging!

Organic-creations.com is key in the running of Salon de JuJu. I utilize their outstanding organic and wild harvested products of superior quality. I've been working with organic and holistic living/eating/learning since the age of 18. I am now 43 and create organic or wild harvested spa products made from only the finest ingredients. Where do I find ONLY the finest ingredients?!? That would be Organic-creations.com because their products are superior and they truly care about your order and they WILL go that extra mile for you if they need to. Bottom line Organic-Creations.com = Damn good business. Period.

Recovering from breast cancer, I am so glad that I was not scared off by all the bad reviews I read here and other places. Luckily, I belong to a soap making group\blog who I asked about this company after reading these reviews, because I loved the look of the products on the site, but as I live half way around the world from the US, it was not just going to cost me a lot in products, but about the same again in shipping! Someone who knows Barb - the owner - told me had a family tragedy and was not able to keep up with quick shipping etc for a while, gave me her e-mail and said talk with her.

In the last 2-3 months I have made over 6 orders with her, each order being around 5-6 international parcels and they have all arrived faster that big companies I bought from. Everything as been fresh, well packed and clean. Her labels are clear. I even ordered ground almonds and there are completely fresh. I find each of the products has the same blurb about the benefits of the product, which I find very useful. Last time I bought her organic oil hand cream and it is the best cream I have ever used. Below I have pasted my last e-mail reply to her letting me know that my last order was on it's way, as I had mentioned I had a rush order in the order note section:
Dear Barb,

Thank you so much you have been so prompt and supportive with all my questions and my shipments. I can't tell you what it means to have you, so reliable, just a PayPal click away.

I am also so pleased with your products, no leaks, even on such a long international journey and your fragrance oils are great.

Take care.

Aysha Johns. It is a shame more people are not willing to support small family businesses and cut people some slack now and again!