Only Best Goods

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How would you rate Only Best Goods?
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Canada
2 reviews
0 helpful votes
Follow George Y.
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I have ordered size 43 and it shows 43 on it, but it can't fit me and I'm 42. Size don't match
Second, the color ordered was red and I received a white one, which I don't want.
Third, the quality of the bottom show looks like cheap hand painting which is not even close to they you advertise. Pictures attached.
When asked for refund, they answered back:
Dear customer, the shoes you bought are out of stock,We feel sorry for the inconvenience caused to you. Can you accept one of the suggestions?
1. you keep them and we refund 10% of it.
2. we send a 40% discount code
3. You keep them and we refund 20% as compensation?we don't suggest returning, because If you return, you need bear expensive postage to China.
4.,the shipping cost is about $ 25-40 to China,we don't recommend it,if you're not satisfied with the items,we can refund you 30% as compensation,could you accept it?

+2
Date of experience: February 28, 2023
New Jersey
1 review
0 helpful votes
Follow Susana M.
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Ordered 10 face masks For $100 on March 17,2020 still now June 20 I didn't receive the. Multiple emails sent to them requesting a refund due to non delivery. Kept stating item in the mail. Oh and they sent false tracking information. Wish I read reviews first. Stay away! Deserve minus 0000 for rating. Not even a one.

Date of experience: June 20, 2020
Idaho
1 review
0 helpful votes
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New York Scam
May 26, 2020

This company is using false advertising to sell products they do not have. New York Attorney General must be sleeping as she has let this continue after many complaints. Only Best Goods owners should be jailed for what they are doing during this virus.

Date of experience: May 26, 2020
New Hampshire
1 review
3 helpful votes
Follow Julie M.
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Ordered a blow up pool for my kids on June 25th to use during quarantine. Paid $24.99 for "express shipping". I have yet to see the product after multiple attempts to get more information about what's going on... given the run around every time. I have opened a dispute with PayPal at this point since I am out $313 dollars. Would NOT recommend purchasing anything from this company.

Date of experience: July 15, 2020
California
1 review
1 helpful vote
Follow Tom P.
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I truly understand the difficulty doing business during the zombie apocalypse. Delays are inevitable. Refusing communication is unforgivable. After several attempts to reach them to get status on my purchase, I finally gave up and opened a dispute through PayPal. We'll see. Do not do business with these people. First, they present themselves as a supposedly USA based company. Nope. China. I knew the products are from China, just about everything is, but the whole operation appears to be based in China.

Date of experience: June 24, 2020
New York
1 review
1 helpful vote
Follow Ive S.
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Stole my payments
August 6, 2020

John from only best goods in China took my pay pal money and never delivered all my ordered goods. When I returned the goods they sent me I was told three months ago I would get my refund. I never did. I recommend strongly you not do business with this scam Chinese company.

Date of experience: August 6, 2020
Maryland
1 review
0 helpful votes
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SCAM
May 19, 2020

I wish I could give negative 5 stars. This company is a scam. Infared thermometer received after an extremely extended time. Fake tracking number was given. Once received, the thermometer feels like there isn't any components inside of it, it feels like an empty shell. Emailing them is a joke. PLEASE BEWARE. I am persuing this matter in an attempt to get my money back

Date of experience: May 19, 2020
California
1 review
1 helpful vote
Follow Jane L.
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Ordered thermometer on April 21, never received an email with order number so I contacted them because I haven't received. After a month of waiting for reply "john" sent me one that stated we don't see an order with our name or email. He said to make sure I ordered from them and not some other place. "John" my credit card ledger states Only Best Goods was paid. I was scammed! Hopefully after calling my credit card company I'll get a refund because I know "JOHN" will not give me one.

Date of experience: June 5, 2020
New York
1 review
0 helpful votes
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I received Infared thermometer that doesn't work. After waited over 5 weeks time. I called three times each time they told me someone else takes care of that problem and they will call me back. It has been over two weeks and no calls. The company is a scam!

Date of experience: May 25, 2020
Massachusetts
1 review
3 helpful votes
Follow Eliza L.
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This was an example of an item being offered at a price too good to be true. A cheap pool float was sent instead of the motorized one offered. The cost to return this item was not covered and shipping/insurance of delivery to China would cost as much as the purchase I paid for. Scam for sure. My credit card company was unable to help and I wound up getting a very small refund and keeping the cheaply made float. I was very persistent otherwise would not have received any compensation. I was told my refund was coming but paypal was "down" whatever that means. Took several weeks. Learned my lesson.

Date of experience: September 30, 2020

Overview

Only Best Goods has a rating of 1 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Only Best Goods most frequently mention credit card and tracking number. Only Best Goods ranks 734th among Beauty Products sites.

service
3
value
3
shipping
3
returns
2
quality
2