Overview
Octa has a rating of 4.7 stars from 393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, customer service and fast deposit. Octa ranks 1st among Currency Trading sites.
First, kudos for the Trade & Win Gifts, in addition to trading bonuses.
Nice selection of items, love the fact that one can get Octa branded items.
Then, pleasant shock: delivery was said would be in 3 weeks, but item came in 2 days.
The icing on top, I had a problem with my ordered item. What Octa did is rare to see from any organization.
Definitely continuing to recommend Octa as the broker to trade with.
Octa deposit and withdrawals are instant. Their customer service is also fast. And they still give 50% bonus credit when you make a deposit. Those are what I like about Octa
Dear Mark,
Thank you for taking the time to share your experience with Octa! We truly appreciate your kind words and are delighted to hear that you enjoy our instant deposits and withdrawals and responsive customer service. Ensuring a seamless trading experience for our clients is always our priority.
We're also glad that you find value in our 50% bonus credit on deposits. At Octa, we continuously strive to offer the best promotions and trading conditions to support your journey.
Should you have any questions or require assistance, please do not hesitate to reach out to us via live chat or email at support@octafx.com. Our team is always ready to help!
Kind regards,
Octa Rep.
Octa is an exceptional platform, I really admire their creative ways of serving clients. I would have given 5 stars but I leave the one for improvement.
Dear Dooyum,
Thank you for your kind words and for recognizing our efforts to provide a creative and client-focused trading experience. We are pleased to know that you find Octa to be an exceptional platform!
We truly appreciate your constructive approach in leaving room for improvement. We are always working on enhancing our services, and your feedback is invaluable in helping us achieve that. If you have any specific suggestions on how we can make your experience even better, we'd love to hear them!
Feel free to reach out to our 24/7 support team at support@octa.com anytime. We look forward to continuing to serve you with the best trading experience possible.
Kind regards,
Octa Rep.
Wonderful experience with Octafx
Since I started using octafx I have not had any regrets whatsoever.
Excellent customer service, always available to respond to your questions and inquiries
Dear Inem,
Thank you for sharing your wonderful experience with Octa! We are delighted to hear that our services have met your expectations and that you've had a seamless trading experience with us.
At Octa, we strive to provide top-notch customer support and ensure that our traders have access to the best tools and resources to make informed trading decisions. It's incredibly rewarding to know that our commitment to excellence has positively impacted your journey with us.
Should you ever have any questions or require assistance, please don't hesitate to reach out to support@octafx.com. We are always here to support you.
We truly appreciate your trust in us and look forward to serving you for many more successful trades ahead!
Kind regards,
Octa Rep.
Octa is the best Broker l have ever experienced in this industry, prompt payment of profits and excellent motivational packages. Keep it up Octa
Dear Samuel,
We sincerely appreciate your positive feedback and are delighted to hear that you have had an excellent experience with Octa! Your recognition of our prompt payment processing and motivational packages truly means a lot to us. Ensuring a seamless and rewarding trading journey for our clients remains one of our top priorities, and it's fantastic to know that we've met your expectations.
We are constantly working on enhancing our platform, trading conditions, and incentives to make your experience even better. If you have any suggestions on how we can improve or add more features that would benefit you, please don't hesitate to share your thoughts with us at support@octafx.com.
Thank you for choosing Octa as your trusted broker. We look forward to supporting your continued success in trading!
Kind regards,
Octa Rep.
I like that it shows the TP profit and SL loss. Gives me control and all the information I need for the trades. I was surprised they even throw in free gifts for trading. Really nice gesture.
Dear Chong,
Thank you for your amazing rating and valuable feedback on Octa! We're thrilled to hear that you're enjoying your experience with our platform. We remain committed to enhancing our services to provide you with the best trading experience.
We'd also like to invite you to join our Invite a Friend program, where you can earn commissions when your friends start trading with Octa.
Stay updated with our latest news and promotions by following us on social media. If you have any questions, feel free to reach out via live chat or email us at support@octafx.com. We're always ready to help!
Kind regards,
Octa Rep.
I love Octa trading, was surprised it provide gift system.
Platform is user friendly.
Been using other platform previously, but switched to Octa lately.
Dear Adrian,
Thank you for your kind words and for choosing Octa as your trading platform! We are delighted to hear that you find our platform user-friendly and that you appreciate our Trade and Win feature. Your satisfaction is our top priority, and we continuously strive to enhance our services to provide the best trading experience.
At Octa, we focus on seamless trading, competitive conditions, and rewarding features, ensuring that both new and experienced traders feel supported. If you have any suggestions or feedback, please feel free to share them with us, we value your insights!
We appreciate your trust in us and look forward to supporting you in your trading journey. Should you require any assistance, please don't hesitate to contact us at support@octamarkets.promo or via our 24/7 live chat.
Kind regards,
Octa Rep.
The app is good but sometimes lag when there is traffic in the market and that's the only annoying experience i do have sometimes but other than that, it's really good.
Dear Somtoochukwu,
Thank you for sharing your experience with our app. We're glad to hear that you find it really good overall!
We understand that market volatility can sometimes affect platform performance, and we are continuously working on optimizing our systems to ensure a smoother trading experience. Your feedback is valuable, and we will forward it to our technical team for further improvements.
If you ever encounter any issues, please don't hesitate to reach out to our Customer Support team. We appreciate your trust in us and look forward to providing you with an even better trading experience.
Kind regards,
Octa Rep.
So far so good. Withdrawal sometimes takes quite long. Should allow bank transfer of funds to allow faster top up and withdrawal
Dear Wee Liang,
Thank you for your feedback and the 4-star rating! We genuinely appreciate your support and your trust in Octa.
We sincerely apologise for any delays you may have experienced with withdrawals. At Octa, we prioritise processing all payments at the earliest. However, since we collaborate with local payment providers, occasional delays can occur due to bank approval processes or specific time frames.
To better assist you, please share your withdrawal ID so that we can investigate this matter further and ensure a smoother experience for you in the future. You may also suggest the withdrawal methods you prefer and we will forward it to the relevant department for consideration.
Should you ever face an issue, please don't hesitate to contact us directly via support@octafx.com. Our team is always here to resolve any concerns promptly and ensure your trading journey remains seamless.
Thank you again for your valuable feedback. We're committed to improving and making your experience with us even better!
Kind regards,
Octa Rep.
Marketing strategies and indexed information for take profit and stop loses, circulation of lots seize
Dear Igwe,
Thank you for such a high rating and for sharing your feedback with our Octa Trading platform. We are delighted to know that our traders are utilizing the service we provide. We shall strive harder to provide the best user experience to our customers. We would like to inform you that you can join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa.
To keep up with our latest news and promotions, feel free to join our social media platform. If you have any additional questions, you can contact us via live chat or email at support@octafx.com. We are always available to help.
Kind regards,
Octa Rep.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
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Dear Chukwuemeka,
We sincerely appreciate your kind words and for taking the time to share your experience with Octa. It's truly rewarding to hear that you are enjoying our Trade & Win gifts, trading bonuses, and the gifts we offer. We aim to provide not only the best trading conditions but also additional benefits that enhance your overall experience with us.
We are also delighted that your item arrived much earlier than expected and that our team could promptly assist you with the issue regarding your order. Ensuring efficient service and customer satisfaction is a top priority for us, and we are pleased that our approach stood out to you.
Thank you for your continued trust in Octa and for recommending us as a broker of choice. Should you ever need any assistance, feel free to contact us at support@octafx.com. We are always here for you.
Kind regards,
Octa Rep.