How would you rate O2canada?
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California
8 reviews
5 helpful votes
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POOR CUSTOMER SERVICE
August 13, 2020

I ordered two of these masks. They seem to be of good quality but they are very expensive at $69.00 each. My wife didn't like the fit as it closely fits just around the nose and mouth leaving little space for mouth movement. So I wanted to return one of the unopened boxes for a refund. If you click on their web site you will see a hotlink for " customer service". But it doesn't load anything. You can't call them. After two emails and robo email responses It took a few weeks before they finally responded by email with mail Product back information. I'm waiting to see how long it takes for a credit card refund on the mask.

Date of experience: August 12, 2020
Texas
1 review
0 helpful votes
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Stay away!
August 24, 2020

Ordered an N95 mask with filters for around $95.00. Never received it! Raised a ticket on the website - never got a reply! Trying to find a phone number to contact... cannot find it. Looks like a scam to me! KEEP AWAY!

Date of experience: August 24, 2020