Listen - if you want to know the REAL customer reviews, look at what their customers are saying on their FB posts and at e liquid recipe forums. They may have a great product, but you'll never know unless you actually get it. I placed an order 5 days ago now, and it's not shipped yet. Nothing from them. Zilch
They have a severe issue getting orders out... and hundreds if not thousands of customers are feeling the pain...
Thought I would give them a try due to the reviews and felt I have been lied too. After 4 days of waiting my order was still not fulfilled. I contacted them and was on eternal hold but finally told they could TRY to get it out sooner but my salts were still in production so they would ship at some unknown date. I asked to cancel my order at that point and go to a more reputable supplier and found out they had to issue a refund because they billed me as soon as I hit order. After reading and researching I find my review is the norm. (look at their fb page)and think all the others must be false to generate business. If I ran my store like they do I would be OOB in a matter of months. They might have good products (ill never know) but the service, shipping, communication and staff are substandard and down right terrible.
I like Nicriver, website is easy to navigate, good selection, well packed and good prices. Deducted 1 star for the long wait from the time I placed my order to the time it shipped. If they shipped within a couple day's of order and they're a 5 star company
I love the store, and the customer service. The prices are amazing, and a lot of flavors to choose from. They send out a name of a person that made sure everything was there for you and a person that packed the box. They care about the quality and make sure to give best costumer care. I used to go searching for great deals and bought some things at different stores. With these guys it's hard to come across these kinds of deals and this service
I ordered from this site because off the awesome deals. Did have a problem with my order but it was taken care of promptly and professionally. Will definitely order from here again.
Nicotine River is the greatest supplier of DIY supplies ever! They may not have every flavor, but their customer service is above and beyond anywhere else I have ever experienced! They always try their best to solve any problems to make their customers happy! Keep up the good work!
I bought the starter kit seen it was free shipping over 50 dollars cool. Didn't think about the 25 percent off. Looked at my income and then realized I could of got a lot more flavors for same price I paid. Oh well I guess you live and you learn
Get 99% of all my suplies from Nicotine River for the last few years. Occasionally they are out of stock or don't sell a flavor I need but that is pretty rare. Can't beat the prices or the spend $50+ for free shipping :)
The vg is top notch in my opinion! Its priced right and shipping was free! It came in a timely manner and packages were in plastic and zip tied. Thank you guys so much, highly reccomend this company!
Well packaged and timely delivery, especially considering it was ordered during the Black Friday sales weekend! I haven't tried the nicotine yet, so I can't review the actual product. The discounted price and free shipping made this deal too good to pass up. Hopefully I'll have the same positive opinion as many others as to the quality of NicRiver's nicotine.
Overview
Nicotine River has a rating of 3.7 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nicotine River most frequently mention black friday, customer service and free shipping. Nicotine River ranks 19th among Ecigarettes sites.
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- Simi Valley, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members