My Service Animal

How would you rate My Service Animal?
grey star
grey star
grey star
grey star
grey star
Ukraine
1 review
0 helpful votes
Follow Alice B.
Unfollow Alice B.
Send Message
Share Review
Report Review

I registered my dog as a service animal nearly a month ago (I have diabetes mellitus), and there were no problems during this process. My request was processed very quickly, and the ID card and certificate arrived in three days, which is incredibly fast! Last week I bought some accessories (the leash and vest), and the quality of the products is great. So yeah, I definitely can recommend them to other people!

Date of experience: March 26, 2022
Daniel K. My Service Animal Rep
over a year old

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Ukraine
1 review
0 helpful votes
Follow Jess P.
Unfollow Jess P.
Send Message
Share Review
Report Review

Nice experience
September 22, 2022

Really great company, they guided me from A to Z during the registration. Thank you for your work, I'm very happy that I found you!
Every time I buy things for my service dog here, I receive products of the highest quality, so I definitely can recommend My Service Animals to other people. Thank you very much!

Date of experience: September 21, 2022
Daniel K. My Service Animal Rep
over a year old

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

California
1 review
0 helpful votes
Follow R M.
Unfollow R M.
Send Message
Share Review
Report Review

Big nope.
July 24, 2023

If you're looking for an actual housing letter for your ESA to be approved, this is NOT the company to use. They DO NOT provide you with a letter. They charge you $19 for a REQUEST knowing full well that your landlord requires an actual letter from a licensed therapist/doctor. And they refuse refunds.

Date of experience: July 24, 2023
Daniel K. My Service Animal Rep
over a year old

Dear Randi,
Thank you for voicing your concerns. We always aim to be transparent and clear with our offerings and services. We genuinely apologize for any misunderstandings or inconveniences you may have faced.

Please note, as highlighted on our website and in our communications, we do not provide doctor's letters. Our focus is on assisting with housing requests related to Emotional Support Animals.

The satisfaction of our customers is of utmost importance to us. We are dedicated to ensuring that every customer feels valued and heard. If at any point our service did not align with your expectations, we have a robust policy to address such concerns. As per our commitment to customer satisfaction, we have already provided you with a potential refund based on the specifics of your case.

We genuinely appreciate your feedback, as it offers us an opportunity to improve and better serve our valued customers. Please reach out to us directly if you have further queries or concerns.

Ukraine
1 review
0 helpful votes
Follow Mark P.
Unfollow Mark P.
Send Message
Share Review
Report Review

Great ESA registrar
April 7, 2022

Love everything about this company, from the comfortable website to the quality of every item. Now my cat (Capitan Sweet Beans, if someone is wondering) is an official Emotional Support Animal.

Date of experience: April 6, 2022
Daniel K. My Service Animal Rep
over a year old

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Ukraine
1 review
0 helpful votes
Follow Hannah W.
Unfollow Hannah W.
Send Message
Share Review
Report Review

Good one
September 29, 2022

Fast registration, delivery and excellent accsessories products, what else do I need to be happy as a customer? Thank you for your work, My Service Animal!

Date of experience: September 29, 2022
Daniel K. My Service Animal Rep
over a year old

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Virginia
1 review
0 helpful votes
Follow Jessica N.
Unfollow Jessica N.
Send Message
Share Review
Report Review

Very glad
October 20, 2022

Consider My Service Animal if you need to register your pet, these guys know what they do. Very glad I found them!

Date of experience: October 20, 2022
Daniel K. My Service Animal Rep
over a year old

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel

Ukraine
1 review
1 helpful vote
Follow Jeffrey H.
Unfollow Jeffrey H.
Send Message
Share Review
Report Review

Good service, and great prices.
Ordered registration with ID card and Housing Accommodation Request.

Date of experience: January 29, 2022
Daniel K. My Service Animal Rep
over a year old

Thank you very much for sharing your experience.
It really helps MyServiceAnimal to grow and become better.

We were happy to help you with the registration of your pet,
Customer Service Representative
Daniel