MyDomain

This is the copy of the response that this company gave me when they themselves stayed in 24 hours with the busy domain of a client that I did not renew on time.
However I have domains that expired 5 years ago to availability.

"Unfortunately, at this time the domain name is no longer available for renewal.

If you have any further questions, please chat with us at https :// helpchat..."

After being a client for more than 15 years mydomain are opportunistic and corrupt usurpers
Support Case ********

After having a site I built myself with the weebly site builder through MYDOMAIN they took payment for the next three years on 7/2/2020 and two weeks later my website pops up a forbidden error message. A few clients alerted me to this and after four calls and numerous chat attempts nobody can tell me anything other than I never had a site with them. I even have initial screen shots of when I was building the website to prove otherwise but the company doesn't want to hear anything about it. Stay far away from this bogus company.

If you paid snapnames.com on a back order catch and it is at mydomain.com you just got ripped off. Mydomain.com will put them selves as admin of record, never send you a renewal notice, and lock the domain down, never to be unlocked ever, no matter what, now matter how many times you try, you will not be able to unlock the domain they will steal the domain from you. Even if you do get your email address as admin updated correctly, It expires because you could not get it unlocked to transfer out. At this point they auto send this stolen domain to enom where you can buy it again for $160 within the 40 grace period, mean while it is up at enom auctions as expired. So your only resolve is to send a help ticket to snapnames.com asking for a refund for the money you paid them to catch the domain in the first place. I personally think we need a sharp lawyer to start a class action lawsuit against snapnames.com and mydomain.com as co defendants, for us all to join in on. Ya dream on

Used for 2 years and cancelled my service since I no longer wanted the two domains I had hosted by this company. I cancelled my subscription, deleted my credit card information and thought I was done. Nope every year for the past 6 years these crooks will try and charge my credit card. I then have to wait days for this crooked charge to post so I can dispute it with my credit card provider. It isn't a lot of money but these people don't even respond to support tickets about a refund and cancelling. So I have to file a charge back twice a year when both of my cancelled domains get charged.

Been with these hucksters for many years, now decided to transfer my domains elsewhere, since their user interface is absolutely crap. Requested the AuthCode and it never gets sent to me. Tried 10 times still not arrived. Chatted to their support for 2 hours going around in circles, their test emails get through to me, but the AuthCode is nowhere to be seen. By definition this company (and EIG Ensurance) are scammers. Lookup the list of companies owner by this privacy equity parent and never use them.

After 15 years mydomain decided that my email address associated with the domain was not validated, so they placed the domain into "clienthold" status, which means all DNS entries are removed and it does not function at all. Now, the email address associated with this website was also 15 years old and out of date, so there was no easy fix to get it back online. There was zero correspondence to the account email (which was correct) warning of this.

Their backend hardly functions, you will find it timing out quite often and details not updating.

I would stay the hell away from mydomain, they are extremely incompetent and no one should put something as important as a website in their control, they will only ruin it.