MountainCrestGardens
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MountainCrestGardensReviews 142

4.0
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MountainCrestGardens Reviews Summary

MountainCrestGardens has a rating of 4 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MountainCrestGardens most frequently mention perfect condition and customer service. MountainCrestGardens ranks 3rd among Plants sites.

service
8
value
8
shipping
8
returns
1
quality
8
New York
1 review
0 helpful votes
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Second purchase
May 31, 2025

This is my second order and I am blown away with the quality of my plants. Super healthy and excellent quality. Awesome!

Date of experience: May 30, 2025
Michigan
1 review
0 helpful votes
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Cute, but….
May 31, 2025

These succulents are so cute! They come in tiny containers, ready for a fairy garden or terrarium. However, the packaging of these plants was awful. Dirt spilled out of the pots, leaving very little for the plant. Also, they were smashed together in the box, some leaves and stems were broken off. Because of the variety and rarity of the succulents I would buy from MCG again. But I would definitely be prepared for a mess when I opened the box.

Date of experience: May 27, 2025
California
1 review
0 helpful votes
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Nothing like pictured, a few are pretty beat up and sick looking. Hopefully I can revive them. Unlikely to do business again.

Date of experience: May 12, 2025
Illinois
2 reviews
0 helpful votes
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Love love love
April 2, 2025

Received my plants and there is no complaint! They were packed very well. Each and every one was beautiful. Shipped very quickly. Can't wait to order more that I have picked out for the next order. Thank you so much!

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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Peperomias
March 23, 2025

My plants arrived in perfect condition and beautiful. I love peperomias and the selection is great. As far as I am concerned Mountain Crest Gardens is the best.

Date of experience: March 20, 2025
New Jersey
4 reviews
4 helpful votes
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I am very impressed with Mountain Crest Gardens! I ordered a set of different succulents, 3 gallons of Bonsai Jack® Succulent & Cactus Soil, and also pots for my plants. The variety of succulents on the website is impressive, the reviews are very good too, so I took my chance and never regret it. The succulents arrived in perfect condition and were well-packaged to prevent damage during transit. The pots were also high-quality and stylish, adding a nice touch to my home decor. The soil provided was of excellent quality, which is important for the health of succulents. I appreciated the clear care instructions provided with the order, making it easy for me to maintain my new plants. I highly recommend Mountain Crest Gardens to everyone!

Date of experience: February 24, 2023
Texas
1 review
0 helpful votes
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This is my first purchase from Mountain Crest Gardens and am extremely pleased with my purchase, to my surprise my plants arrived in mint condition. They were very well packaged and they arrived all in great condition. This is my first purchase from Mountain Crest Gardens, and highly recommend buying from Mountain Crest Gardens, they sell high quality plants and have grear fast service.
I'm a very happy customer, Tacho

Date of experience: June 15, 2022
South Carolina
1 review
0 helpful votes
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I ordered 25 soft and 25 hard succulents which arrived the next week. It made me so happy to see the healthy green babies all in their own dirt and pots with full root balls. Reordered from them three times now and will again.

Date of experience: September 19, 2020
California
3 reviews
12 helpful votes
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I ordered pastel color theme 25 for $54 and spent my $$ my time researching, taking interest, designing my theme (short stubby landscape with pastel color which won't be a tall order of things) and ordering it after giving a good thought. But these crooks have to mess with the entire order. Except for a couple of stuffs rest all were overgrown ugly bunch of crappy plants! Not only they don't match they are not the variety at all what they show in the picture! Deceiving effing crooks! To top it all I had to shell out another $15 to send the package back to those buttholes!

This is what went on; plz read and save yourself and some big ticket disappointments
ME:
Regarding my order, I got completely different set of tray I`m so disappointedwiththis. I was so excited about this order. I cross checked my order again what I ordered was pastel succulent tray of 25. I got some thing else! Attaching pic of the order that I received. This may have 1 or 2 of the variety of pastels but the set looks completely different than what I have ordered. I need a full refund for the same.
Also I need shipment label to send it back to you.
MCB:
Per the product description for all our collections, stated under What You Receive: "Colors and varieties will be similar to photo, but may vary depending on the season." We pick plants that match the theme of the collection, but the specific varieties vary year-round.

ME:
Entire order will be different you mention it. You don't want specify variety thats available currently then all thats waste for me as I have similar ones already. Also you dint mention what will be replaced with what. This is $#*!ing nonsense to me that I have bear the returns cost for ordering from you. Its a worst ever experience in the history of my purchase! This will definitely make it a point in my reviews. Thanks so much so nothing!

MCG:
As stated on the website, the specific varieties are chosen by us. The photos are an example of the types of plants you will receive. If you have specific plants that you would like, we always recommend purchasing them individually.

After burning my dreams and interests to ashes this is what I said to them!
To match the pastel them you guys dumped some random crap in my package. Returning it immediately! The reviews are going to be included for all the pain I got in this 1 shipment! Worst in the history of my online shopping! Ever! Get a crappy version of bunch of misplaced items and then pay for shipping it back on my own expense! Karma repays in future! For sure!
Karma is a b@#$&!

Date of experience: September 17, 2020
Serbia
2 reviews
1 helpful vote
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Great
May 17, 2019

Dont need to think too much just take what i need. Good consumer service. Everthing you can think about they have.

Date of experience: May 16, 2019
Ohio
3 reviews
6 helpful votes
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I order from them a few times a year. Great variety of succulents. Everything comes packed well and in good shape.

Date of experience: May 6, 2019
Colorado
1 review
0 helpful votes
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They arrived in excellent condition. They certainly know how to pack the succulents! Extremely pleased!

Date of experience: May 17, 2018
Missouri
1 review
0 helpful votes
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Very Pleased
May 17, 2018

This was my first time ordering plants online and I was not disappointed! My succulents were healthy and unharmed on arrival and are already looking bigger than they did when I got them. I will be ordering again from Mountain Crest in the future.

Date of experience: May 17, 2018
Pennsylvania
1 review
0 helpful votes
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I love it!
May 17, 2018

Very fast shipping and packaged very well and it is absolutely adorable and will order from Mountain Crest again!

Date of experience: May 17, 2018
District of Columbia
1 review
0 helpful votes
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WOW, I LOVE THEM
May 16, 2018

Plants were healthy, strong and I plan to continue to use this site... price was wonderful, delivery like promise, I only say WOW

Date of experience: May 16, 2018
Maryland
1 review
0 helpful votes
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Arrived safely
May 16, 2018

All items arrived safely and was packaged great. The only thing was one of the succulents was missing a plant ID tag but that wasn't a big deal for me. Thank you

Date of experience: May 16, 2018
Virginia
1 review
0 helpful votes
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I am so pleased with the quality of the plants. They were packaged and shipped with such care and arrived in great condition. I know I will be using Mountain Crest Gardens in the future when looking for succulents.

Date of experience: May 15, 2018
North Dakota
1 review
0 helpful votes
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This is the second time I've ordered from Mountain Crest Gardens and I could not be more pleased with the quality. They also pack the plants extremely well, and even after a week in transit the plants arrived in top quality. I ordered 2 mixed trays of 25 succulents and only one looked a little iffy. I will definitely continue to support this company!

Date of experience: May 15, 2018
Maryland
1 review
0 helpful votes
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Beautiful!
May 14, 2018

All of our plants were absolutely gorgeous. Shipping was so quick and everything was packaged very securely. Very happy with our purchase.

Date of experience: May 14, 2018
Wisconsin
1 review
0 helpful votes
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I am a happy plant mom, as my plants arrived in perfect condition :) Thank you again for the excellent customer service, quality products, and fast shipping. It amazes me that the plants I purchase online and have shipped look better than any I find in store.

Date of experience: May 11, 2018

About the business

Large variety of succulent plants available: Sempervivum, Sedum, Soft & Hardy Succulents, Echeveria, and affordable Wholesale Succulent Plug Trays.


mountaincrestgardens.com
Founded in 1995
Fort Jones, CA, United States