MonsterSteel

How would you rate MonsterSteel?
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Texas
1 review
0 helpful votes
Follow Devin K.
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I ordered over 200 dollars worth of ink from monster steel. When it arrived it was all set to expire within a few months. The ink had sat for so long that it had degraded and was no longer usable for tattooing. The site did not say anything about an expiration date... they did nothing to correct this issue. I will never order from them again... if I could give less than a 1 star rating I would.

Date of experience: March 6, 2017
Gustavo M. MonsterSteel Rep
over a year old

Devin,
We thank you for taking the time to leave us a review and expressing your concern with your order. Please be advise that we certainly did not intend for this to occur and we look forward to speaking you and having this matter resolved immediately. Please contact a customer relations team member for immediate assistance.

Lee Sevilla
Customer Relations Manager
1.800.630.9256

Texas
9 reviews
3 helpful votes
Follow Amanda W.
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Good stuff
August 8, 2020

Good tattoo supplier for my studio so I'd rather recommend this website. I wish the customer service was better but it's not a problem for me because I don't need an advice, just need to process my order) 4/5

Date of experience: August 6, 2020
Arizona
1 review
0 helpful votes
Follow Jason F.
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Everything was legit a little bit disappointed because the dental bibs are a little smaller than I had thought so they don't cover my tray completely. The sterile bags are just a little shy from fitting my tools properly. A few of the gems that we purchased have fallen out of the setting and I have had a couple clients return to replace them. Other than that we sure did get a lot of stuff for their what we paid. Definitely would shop here again just need to be a little bit more selective on a couple of items that's all.

Date of experience: March 26, 2016
Texas
1 review
0 helpful votes
Follow Brandy W.
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Ordered some ink and they apparently were out of stock but didn't say. All they would offer was store credit. However they have an excellent selection of supplies. They will continue go be my first choice tattoo supplier, however I'll be shopping around for another.

Date of experience: April 21, 2020
Florida
1 review
0 helpful votes
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Ordered needles ten days ago, spent almost $90 and they haven't even processed the order, but were quick to take my money. Ordered through another distributor on a Sunday and the shipment showed on Tuesday. Customer service email doesn't answer and the phone number goes straight to voicemail.

Date of experience: July 22, 2020
Florida
2 reviews
33 helpful votes
Follow Kevin M.
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Excellent artwork, spotlessly clean and very professional the level of Fine detail work Daz provides is exceptional. There are many tattooists available but only a few real tattoo artists out there, and Daz is very definatley the latter his skill at producing striking images with beautifully shading and gorgeously balanced coloring cant be beaten highly recommended

Date of experience: June 1, 2021
Indiana
4 reviews
0 helpful votes
Follow Calvin B.
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The shipment is arrive at the same manner which was mention at the time of purchase i like the service but when i order second the link was going on expiring date the product was retun but the time taken

Date of experience: January 6, 2019
Maryland
1 review
4 helpful votes
Follow C M.
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Although I was nervous after reading other reviews online, I decided to go for it and click the purchase button. I decided to go through PayPal as the actual MS site comes up as being not totally secure during credit card information input. I received all of my items in perfect condition 4 days later with a frequently updated tracking link. It went from FL to MD, if anyone is interested. :)

Date of experience: October 7, 2014
Gustavo M. MonsterSteel Rep
over a year old

Thank you so much for your review. I appreciate your giving us a chance to prove ourselves and I am very glad we did not let you down. We take pride in treating each order with respect and care. Thanks for your business!

Illinois
1 review
0 helpful votes
Follow Dustin B.
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Great business and quality materials.
February 17, 2016

These guys were very fast with shipping, everything showed up in tact and exactly how they said it would. Great materials, would recommend them to anyone for there's tattoo supplies. I will keep shopping with them.

Date of experience: February 14, 2016
Texas
1 review
1 helpful vote
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Very Satisfied.
March 19, 2017

My shipment arrived in a timely manner, I loved how I was able to see my shipment on an actual map! But everything is working fine, will definitely shop here again.

Date of experience: March 18, 2017

Overview

MonsterSteel has a rating of 3.6 stars from 118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MonsterSteel most frequently mention customer service and fast delivery. MonsterSteel ranks 1st among Tattoo sites.

service
7
value
7
shipping
6
returns
2
quality
6