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The company has garnered significant criticism for its customer service, particularly regarding responsiveness and support during financial disputes. Many customers express frustration over unhelpful interactions with representatives and a lack of follow-through on issues, leading to unresolved complaints. Conversely, there are indications of a reliable investment platform that allows users to engage in stock trading with minimal capital. However, the overwhelming sentiment reflects a need for improvement in customer care and communication, as unresolved issues and poor support overshadow the potential benefits of the service offered.
This summary is generated by AI, based on text from customer reviews
My experience with this company is terrible. I lost my money to this people and no one was talking about a way out of the mess. The customer care representative I spoke to kept saying there isn't a thing they could do and then they stopped answering my calls or replying my emails. It was after the timely intervention (phoenixsouls.com) website who then handled them legally and under the carpet which prompted them to return my money. Couldn't be more grateful.
This site allows you to invest in stocks and enter the world of bursa with little capital and be an effective partner