business logo of Monday Swimwear
mondayswimwear.com
swimwear, resort womenAge 19-25, 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.


Business Highlights

General

Target Gender: women
Target Age Group: 19-25, 26-45
Price: $$

Shipping

Shipping Cost: $8 - $10
Free Shipping: sometimes
Free Shipping Detail: for orders above $200

Returns

Return Policy: not free
Return Instructions: accepts returns in their original condition—unused, unworn, and unaltered—with tags and liners attached
Return Cost: $6.95 return fee

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: swimwear, resort
Body Fit: regular, maternity
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments, Apple Pay, PayPal

How would you rate Monday Swimwear?
grey star
grey star
grey star
grey star
grey star

Monday Swimwear Reviews Summary

Monday Swimwear has a rating of 1.1 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Monday Swimwear most frequently mention and customer service. Monday Swimwear ranks 194th among Swimwear sites.

service
8
value
8
shipping
8
returns
8
quality
7
Australia
1 review
0 helpful votes
Follow Laura W.
Unfollow Laura W.
Share Review
Report Review

I have been eyeing off Monday Swimwear for a while as someone with a larger chest (D Cup). When choosing a size for the one piece I was purchasing, I decided to go with an XL. Mind you, I am a size 10-12 normally and usually always wear a 12 in swimwear. Looking at the models wearing the suit, I felt the girl wearing the XL was closest to my size. I received the item today and it is too small. I think this is outrageous for someone who is a size 12 to receive an XL swimsuit that is too small. So disappointing. Perhaps if you were shorter, the sizing would be accurate. However, being 5'8, a D cup and usually an Aus size 12 and not fitting an XL in this brand seems insane to me. I purchased the item in the Black Friday sales so unfortunately cannot return for a refund.

Date of experience: December 4, 2023
Colorado
2 reviews
2 helpful votes
Follow Jade R.
Unfollow Jade R.
Share Review
Report Review

BEWARE
August 15, 2023

DO NOT ORDER FROM THIS BRAND! SAVE YOUR MONEY!
PAID FOR OVERNIGHT SHIPPING, 3 DAYS LATER STILL HAVEN'T RECEIVED MY ORDER. CUSTOMER SERVICE WAS CONDESCENDING AND EXTREMELY RUDE AND OFFERED NO SOLUTION

Date of experience: August 15, 2023
Australia
1 review
0 helpful votes
Follow Mia D.
Unfollow Mia D.
Share Review
Report Review

They've supported celebrities who are known to child trafficking and paedophilia! Won't be supporting this brand

Date of experience: December 21, 2022
Australia
1 review
0 helpful votes
Follow b p.
Unfollow b p.
Share Review
Report Review

They only sent me 2/4 products and when emailing them they have not been helpful and only sent me through to other companies which I can't get in contact with

Date of experience: November 30, 2022
Tennessee
1 review
1 helpful vote
Follow Samantha F.
Unfollow Samantha F.
Share Review
Report Review

Customer Service sucks
August 30, 2022

I never got a tracking or my package. I emailed. Dm them everyday and got no response. Also called their phone line and the mailbox was full. Horrible exp and won't buy again from here

Date of experience: August 30, 2022
Pennsylvania
1 review
1 helpful vote
Follow Caroline J.
Unfollow Caroline J.
Share Review
Report Review

Awful quality and rude customer service
July 25, 2022

This company has the most offensively rude customer service team and incredibly sneaky tactics. They abuse fine print to trick you into keeping their poorly made products and disguising their awful quality control. I exchanged a top for another in the same size and the one that showed up was about half the size. They told me it was MY fault and refused to give me a refund or replacement. They were rude and insulting to me. This was only one of many horrible customer experience incidents I had in a single purchase. Their are so many bathing suit brands out there, skip this one!

Date of experience: July 25, 2022
California
8 reviews
27 helpful votes
Follow Jaime S.
Unfollow Jaime S.
Share Review
Report Review

Spent thousands here and they lost my business because of their absolutely disgusting and horrible customer service. They wouldn't replace my lost package and when I got upset they told me to " speak respectfully to them" $#*! you Monday swimwear, devin Brugman and Tasha Oakley

Date of experience: June 26, 2022