Mobile Unlocked

How would you rate Mobile Unlocked?
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North Carolina
1 review
2 helpful votes
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Do not use this company
January 24, 2025

They mislead you by advertising instant unlock. I paid $24 then waited for 3 days and they turned around and charged me additional $54 and here I am still waiting for my device to be unlocked. They have a no refund policy so o had to go through my bank to get my money back.

Date of experience: January 9, 2025
Pennsylvania
1 review
2 helpful votes
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Don't use
January 22, 2025

Complete scam, they take your money and don't provide the service. They hit you with the first fee then another bigger fee. Wait 30 days then they tell you it can't be unlocked. Then offer half of the fee in refund like you're supposed to be grateful that the scum riping you off tossed you a bone.

Date of experience: January 12, 2025
Argentina
1 review
0 helpful votes
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Wow! What a scam!
February 21, 2025

I can't believe it. They say on their website the fee is 24.00 to unlock - I pay the fee and then 24 hours later they say it is complete and that I need to pay the final payment. They were never upfront about their fees - this is a true bait and switch! I sent an email and waiting for an answer. Lets hope they do the right thing - or I will go ahead and send this to my bank to dispute. Very deceptive and can't believe this is even legal~

Date of experience: February 11, 2025
Australia
1 review
0 helpful votes
Follow M.AQ Z.
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Guys mobileunlocked.com is scam, they charged $28 first and $68 for unlocking, now status shows 95% since weeks and no reply from support, only 1 person name Emma replied earlier and now she stopped responding.

Don't get trapped by the scammers, forward to as many as so other innocent shouldn't get trapped.

Date of experience: January 25, 2025
Switzerland
1 review
2 helpful votes
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They just took my money a little over two weeks ago. That is all they have done. The refund policy says you have to wait at least 30 days before you can ask for a refund. I wish, I read the reviews prior to getting taken like this. This company is...well, you know what it is.

Date of experience: December 8, 2024
North Carolina
1 review
0 helpful votes
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I had them to "unlock" 2 devices, neither of which will prompt for unlock code so according to their own website, no refund. This company is a scam. Wasted 158$

Date of experience: February 17, 2025
Australia
1 review
0 helpful votes
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This site is a fraud app if you did transaction with them they will rip you off TWICE and after you did email no response and after you
Call also same

Date of experience: February 7, 2025
Texas
1 review
1 helpful vote
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Still waiting on my unlock
November 28, 2024
Updated review

Well here it is halfway thru the month and I am still waiting on my unlock and when I complain and ask why it's taking so long the answers they give me aren't reassuring at all they tell me that it may take up to a month to fully unlock which I have a feeling they are gonna drag this out the full month if they even unlock my phone at all we will just have to see after this month is up

Date of experience: November 18, 2024

Crap
November 18, 2024
Previous review

It's been past the three day delivery mark and there is no holidays or bank days and still haven't had my phone unlocked I would like a refund since you guys can't seem to keep the integrity of your business together huge scam

Date of experience: November 8, 2024
Tennessee
1 review
1 helpful vote
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DO NOT USE THIS SERVICE
November 26, 2024

I put in a order to unlock my phone October 23rd.
Order is still sitting at 95 %
Keep checking my email.
I paid almost $90.
After I put I my order I checked the reviews.
I hope I keep other people from asking the same mistake I made by using this company

Date of experience: November 16, 2024
GB
1 review
2 helpful votes
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Money grabbers
November 15, 2024
Updated review

The initial £9.59 was the investigation chargeable is non refundable whatever the outcome. There was a further charge of £35 for the actual unlock code. This was not clear to me before I paid the initial charge.

Date of experience: November 5, 2024

A bit cryptic to use google pay
November 10, 2024
Previous review

A bit cryptic to use google pay

Date of experience: October 31, 2024

Overview

Mobile Unlocked has a rating of 2.6 stars from 751 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Mobile Unlocked most frequently mention customer service, complete scam and credit card. Mobile Unlocked ranks 4th among Unlocked Phones sites.

service
339
value
135
shipping
84
returns
109
quality
540
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8,947 reviews