Order a tub and back drop for my bathroom because mine broke. Twice the website says it is in stock and ships in 1 day. Once they charge your card and take your payment, they send you an email saying it is on back order for 3 weeks. I needed this now as my tub is broken and their website says it is in stock when I'm fact it isn't. This has happened twice. What a shame to scam customers to buy from them.
Bought the sink they showed off the image of Sharpe sloped sides an teo over flow holes to match my other sink in bathroom they sent me one with one overflow hole an no slope an say they sent the correct one. So I'm stuck with a sink I can't use since it don't match. Attached is two pictures one of what they said it was the other of what they shipped.
I ordered 3 replacement sinks for a mobile home, they arrived smaller than the actual measurements stated on the site. They told me I could return them and pay for the shipping myself. I paid $20.99 for THEM to ship to begin with, but to ship back I'm getting quotes all over $70! The company refused to just charge me their shipping rates and email a return label, etc. The rep I chatted with online just ended the chat when I said this would motivate me to never order from them again.
Purchased over $800 order on 5/25. Shown on site to ship in a few days... Received damaged 6/23 so we refused the order and was ALL sent back (receipts to show). Then Replacement order arrived 7/22 but they only gave us half the order. Contacted to ask where the rest of the order was only to be told they had already gave it to us and their receipt shows we only returned one box and lied saying they spoke with us on the phone to confirm. 100% false. Filing dispute with BBB, and looking into other avenues to ensure my products or money is returned. Very bad for business and I recommend anyone planning to purchase here do yourself a favor and shop elsewhere
Ordered a door and window-showed in stock-then got email saying its delayed. Understandable with the pandemic-but after the time elapsed with the expected delay, a phone call said they got them in but it wasn't my door-gonna be another 3-5 weeks. Still nothing-guess gonna have to cancel. Could have bought more local-would have cost more but at least i'd have a working door.
Ordered combination door that was in stock. Called 3 weeks later and was informed that they are filling May's orders and have no idea when they will get to August's orders. They never answer the phone and never return messages. I'm going to cancel and will expect a refund or I will contact my crecit card company! Terrible customer service!
It's not very easy to find parts that fit a 30 year old single wide trailer, so when things go wrong it is hard to replace them. Your website however had exactly what I needed extremely less than anywhere else wanted to charge me, with reasonable shipping. It fits perfectly and this was my trial order, so I will be ordering quite a bit more from you in the upcoming future. Thank you so much!
Have been looking for ages for rain gutters for my mobile home. All the local box stores carried gutters that were too large to work for me. These are perfect, come in a convenient length and look great. Very fast delivery. So glad I found this company.
Using to tie-down or 40' fifth wheel RV at the state campground we manage as resident host. This is in preparation of hurricane season beginning in June. Wanted 36" long "drive-in" MH anchors that are set in concrete to insure they don't pull out of the ground during high winds. Could not find these in stock at the local HM supply stores. MHPS shipped them in a double walled carton, so they arrived undamaged and sooner than I expected. Would highly recommend these folks!
Received my order of hinges and striker plate... it was WELL packaged, timely delivered, shipping cost reasonable, and items very nicely priced.
Will order again! Thank you for such good service & hard to find products!
Overview
Mobile Home Parts Store has a rating of 3.8 stars from 457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mobile Home Parts Store most frequently mention fast delivery, timely manner and great service. Mobile Home Parts Store ranks 2nd among RV sites.
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- Laurinburg, NC, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members