I ordered a hat as a Christmas gift for my son. It was supposedly in stock and would be delivered by 12/23/24. The tracking showed that it was delivered to UPS but it never actually made it to UPS. Now the item is no longer in stock anywhere. I will never order from this company again.
I ordered a t shirt the night the dodgers won the World Series the t shirt was a gift. It took 21 days to get it delivered. It was not a custom shirt, everyone had it. I thought it would be better going to MLB.com. It was not. Package came from Fanatics in Ohio. I could have walked it from Ohio to LA in 21 days. DO NOT use this company
I go on to look at stats and it only shows one category, i only see HRs with no drop down menu for other categories! It's a user experience disaster. I end up going to Fox. Honestly, MLB.com is so poorly managed because the sport is as well.
Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service.
Total scam. MLB.com tricks people by not playing the commercials in the beginning of the season, thus causing people to decide to sign up. Furthermore, I think mlb.com filters who gets hit with the commercials. If you sign up for the yearly package, a marginal savings, in the beginning of the season mlb.com has no reason to please you and hits you soon with the commercials. For the past several years I have waited a month or two to sign up for a discount and have gotten no commercials. Years ago, however, when I was signing up for the entire year, I also got commercials. Mlb.com fooled me this time. I thought commercials were gone for good and mlb.com had done away with at least one part of its slimy practices. But alas...
MLB needs to stick to baseball and leave the media to the experts. I'm tired of blurry broad casts, repetitive commercials and now cutting short post game show for my local team. I pay 3x other media subscriptions for less than one year worth of watching a sport I love. I don't live near my teams ballpark, so travel to see in person games requires planning time and money. MLB is pushing out a strong market of fans. You don't have to be in a middle upper socioeconomic class to enjoy this game. Booo on you MLB Network!
MLB umpiring are going from bad to worst. I am fully aware that as human we are prone to mistakes but that is not an excuse. As a professional in any field, if you cannot maintain the required standard of an organization would require that you are let go. So why doesn't MLB have such standards? Umpire Diaz and Hernandez are worst that I have witnessed at any level. That have been the case for a number of years. I can accept a new umpire make these mistakes but I cannot understand these two that I mentioned above still on a baseball field.
Astros playing in Seattle (aka 9/25/23)...WHY would they be blacked out? Why would you EVER buy this app if you can't watch the team when they play...especially when they're out of town? STUPID. Note i'm in Texas. $25 a month and SOOOOO many blackouts. Won't be doing next season.
We have been MLB.com subscribers for years. Loved the service, although the blackout dates are irritating. Over the past few years MLB has begun the process of pimping games out, FOX, ESPN were kind of understandable, but Amazon Prime and Apple TV proves they don't care about their subscribers.
Today we found out that tonight's game was on Apple TV. We could not get the game on our Apple TV device. Spoke to Apple sooort and was told that our ancient 2021 operating system was not supported. 45 minutes of updating got the game to open but found out it requires a $6.99 per month subscription to Apple TV plus. Why am I paying MLB.Com if I have to pay another streaming service?
Last year.
RW
I live in Indianapolis and got the service to watch Cubs and Sox games, While I was on the trial all those games played perfectly BUT as soon as the trial was over they were all blacked out, after they got paid of course. Why would anyone want to pay for the service if they can't watch their team, isn't that why you would get it. They are sneaky after the trial your screwed, needless to say I dropped them immediately. Why pay for this when I can watch what they give me on sports center.
MLB has a rating of 1.3 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MLB most frequently mention customer service and last year. MLB ranks 52nd among Baseball sites.