How would you rate McAfee?
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New York
3 reviews
0 helpful votes
Follow Isaac C.
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Not the best antivirus to start with, becomes an incurable virus after the license expires.
Pops up and prompts incessantaly to activate and is exrermly difficult to ger rid of (the instruction provided by McAffee do not work).
Definitely not recommended!

Date of experience: July 9, 2024
Massachusetts
2 reviews
5 helpful votes
Follow Rick S.
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I'm good with McAfee as an anti-virus system, but be very careful. When you purchase this system, buy it at the store. Do NOT order it online with a credit card number! They will automatically run your card and charge you three times what you initially paid for it. I find it ironic that a company that prides itself in protecting computer users will go and scam them out of money. Emails to them were never returned. Now I will have to cancel my card completely. Oh... don't just report your card lost to get one with a new number. McAfee can access that card without being given the info. Pathetic.

Date of experience: August 1, 2021
Florida
27 reviews
30 helpful votes
Follow W D.
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I just purchased McAfee subscription tonight. Was not able to download it. Called tech support at first he said it was at my end and then finally admitted it was at his end when I told him I had a Hewlett-Packard brand new laptop with Windows 11. They use offshore support. McAfee doesn't even care enough about Americans to hire them. I have never been spoken to the way this man spoke to me. I am pretty sure the guy hates Americans.

Date of experience: July 7, 2023
Oregon
1 review
1 helpful vote
Follow Robert M.
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DO NOT INSTALL THIS. If you have this on your device, even for one single month, you'll have countless pop-up advertisements forever. They're near impossible to get rid of and come up multiple times a day, sometimes covering your entire screen.

Trust me, if you're reading this and considering a "free trial" or subscribing to McAfee, do not do it. You will regret it if you ever change your mind. They don't leave you alone. Even while you're paying them, they still bother you about upgrades. They don't know how to shut up.

Date of experience: September 19, 2023
Canada
5 reviews
4 helpful votes
Follow S C.
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WORSE then a virus
March 29, 2023

Had mcafee for 2 years, decided not to renew. Currently I have been unable to fully remove all mcafee products from my system, including following their instructions, finding any file with there name and manually deleting and uninstalling.

It claims to be catching stuff, and popping up stating so even thought its gone, do not put yourself through this stress, so many videos about the same issues time for them to be removed from trustworthy status.

Date of experience: March 29, 2023
Germany
4 reviews
5 helpful votes
Follow Andrew W.
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I use McAfee for few years now. It works pretty well. McAfee blocks viruses regularly. Also it warns me of websites with possible malware that makes surfing pretty safe. Price is affordable. As for the cons, a few weeks ago I started to notice McAfee completely blocks my computer for a 10-30 seconds when updates itself. At the same time it consumes less computing resources than kaspersky on average.

Date of experience: March 10, 2015
Arizona
1 review
0 helpful votes
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McAfee pop ups
January 7, 2024

McAfee somehow installed pop ups on my computer. I don't know how to get rid of them. I feel this an invasion of my privacy. They are asking me to renew. I never had their service. I've never heard anything good about them!

Date of experience: January 7, 2024
Washington
1 review
2 helpful votes
Follow James E.
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I have talked with this company multiple times over the past two years. To find out today after an automatic renew of 200 dollars after my original purchase of under 100 dollars (that i have off on both my phone and computer) that i have being charged for 50 devices although i would use two. This company will do anything to steal your money. You can get the same services for less than $20 for 1 or 2 devices. Dont waste your money and dont let a company scam you out of 100s of dollars.

Date of experience: July 27, 2023
South Africa
1 review
0 helpful votes
Follow Lauren L.
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I have to agree that they are terrible, absolutely no assistance can be given to anyone in South Africa, is it so difficult to give a refund because we can not afford it? The number they give is not valid, the worst part for me is that I am still within my 7-day window of cancellation.

Date of experience: September 4, 2022
Mississippi
1 review
0 helpful votes
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Annoying
August 1, 2023

The countless popups and advertisements make the overall experience almost as painful as unprotected access. Not sure if it is really helping at all... it however is very loud in telling you how good a job it is doing. Kind of like the proverbial man proclaiming loudly that he took the garbage out (his one good deed for the day) while his wife has been cleaning all day and currently on hands and knees laboring. I do not recommend Get anything else...

Date of experience: August 1, 2023

Overview

McAfee has a rating of 1.4 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McAfee most frequently mention and customer service. McAfee ranks 203rd among Online Security sites.

service
12
value
12
shipping
5
returns
6
quality
12