How would you rate Marcelle?
grey star
grey star
grey star
grey star
grey star
Canada
43 reviews
205 helpful votes
Follow Brigette D.
Unfollow Brigette D.
Send Message
Share Review
Report Review

marcelle.com was having a promotional 40% off everything to celebrate International Women's Day. So i decided to place an order from them. I placed the order on march 13th... my order was finallyyyyyy shipped out of their warehouse on march 21st... a full 8 days after i had placed the order. Completely unacceptable. If they're short-staffed on warehouse employees, they should think of hiring more staff to handle the sales events. Doubt i'll be ordering from them again.

UPDATE: their customer service representative named Liné emailed me to apologize for the discrepancy. She offered stellar customer service. Thank you Liné for your exemplary service. You have redeemed yourself and I will continue to be a loyal customer of Marcelle.com as well as continue to purchase Marcelle items from local retail stores :)

Date of experience: March 21, 2014
Oklahoma
18 reviews
8 helpful votes
Follow sunni w.
Unfollow sunni w.
Send Message
Share Review
Report Review

Samples
August 26, 2018

I have received several samples from Marcelle and right now im using a 8 n 1 serum and i love the way it feels under my makeup

Date of experience: August 26, 2018