I purchased the doom shaver for my husband he was just not a fan. I have emailed the customer service team for 3 week's since Christmas asking how to start ymy return and the keep sending the same message over like its a autbot. They say 30 days refund garuantee I think they are going to try and screw me and not reply back until after the 30 days. I'm so mad that these companies makes it hard for rhe consumer to trust them.
My product died in 7 months. There is a reason their warranty lasts only 90 days. What a terrible waste of money! Steer clear! You are better off with a broken brand that this worthless piece of junk!
Beware! When you purchase this product, without a clear explanation, you will be signed up for a recurring subscription of things you don't need. The amount is taken from your account - between $22 - $35 each time a shipment of blades, lotions, etc., is sent. You must log back in to cancel - if you can figure out how.
Who in their right mind would hand their money over to these goons? What kind of idea of "manhood" are you trying to perpetuate? This is a joke! Yeah, I want to look like a pre-pubescent child because that's actually what I am, an invalid. And the women I seek? Also lacking. If you're supporting these goons, consider yourself an actual twat... you also probably wished you had one too.
They will sign you up for a subscription without your knowledge/ consent. I didn't even make an account with them so fingers crossed I'll even be able to get a refund. Super disappointed. Don't support sketchy and misleading businesses. Absolutely lost my buisness after going through this and finding out it happens to a lot of people.
Hi Chloe,
Apologies for any confusion. It appears you inadvertently signed up for our Peak Hygiene Plan during your purchase. Additionally, if you prefer to cancel your PHP, here is a step-by-step guide on how to do so: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription
If you require further assistance, please don't hesitate to contact us at https://www.manscaped.com/pages/contact.
Best,
The MANSCAPED® Team
I have purchased 3 products by Manscaped and all 3 kicked the bucket just after the warranty expired. My recent casualty, the Beard Hedger. Shows a full charge and a good, long charge and will not turn on, despite the battery meter showing full. I won't even bother reporting this one to their customer service team, as I was told "tough luck" regarding my previous 2 shavers. Stay away from this company unless you want to buy a new one every year.
Hi Sean,
We apologize for the inconvenience you're experiencing with the Beard Hedger.
Please contact us at https://www.manscaped.com/pages/contact, and we'll be more than happy to assist you further.
Best,
The MANSCAPED® Team
I couldn't even buy the products. I always receive two emails saying that the order was canceled due to suspected fraudulent actions. I tried from different PCs, mail accounts, credit cards, etc. to rule out any kind of problem from my side. I tried to buy the products six times! The customer service doesn't even work, they just copy/paste the automatic message, as many times as necessary, referring to try solutions that don't work and encouraging to make the purchase again. Unacceptable and very unprofessional. One client lost, one very bad bad but real and fair review.
I'm giving it a one because they don't have a zero this product is a waste of money and it's the second one I buy within a year and a half in it broke. I called the company and they don't want to replace it so don't waste your money like I did.
Hi Pedro,
We apologize for the inconvenience you're experiencing with your device.
Please contact us at https://www.manscaped.com/pages/contact, and we'll be more than happy to assist you further.
Best,
The MANSCAPED® Team
I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!
Hi Bryan,
We apologize for the inconvenience you're experiencing with your device.
Please contact us at https://www.manscaped.com/pages/contact, and we'll be more than happy to assist you further.
Best,
The MANSCAPED® Team
I received the beard hedger for my birthday last month. I opened the box and plugged in the trimmer and there was no power. Left it charging overnight and still nothing. I contacted the company via email and after a back and forth they said they could not help me because it was a gift and I had no proof of purchase. Well I will not go back to the person that gave me the gift to tell them their gift did not work. I wasnt asking for a replacement. Only to get this one working. So dont purchase this product as a gift cause if it doesnt work, your loved one will be stuck with a broken item. I even sent a video of the item not charging along with all the paperwork and original box. Very disappointed in this product and company!
Answer: It takes some time because of covid. Don't worry it will come.
Answer: If u contact MANSCAPED on Instagram or Facebook they will get back to you within minutes.
Answer: Just be patient. Order will come. Sometimes it takes longer due to various couriers and country's it needs to go through. Mine came faster then expected. Ordered September 1st, received it on September 13th
Answer: An email will be sent with tracking info. Then you'll be able to track it
Manscaped has a rating of 2.7 stars from 866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Manscaped most frequently mention credit card, phone number and bank account. Manscaped ranks 2nd among Shaving sites.
Hi Jill,
It appears you might have enrolled in our exclusive membership program, the Peak Hygiene Plan. Please be assured that the Peak Hygiene Plan offers flexibility and can be modified at your convenience. If you wish to cancel your PHP, you can follow our step-by-step guide here: https://www.manscaped.com/blogs/news/how-to-cancel-your-manscaped-subscription.
Should you require further assistance or have any questions, please feel free to contact us at: https://www.manscaped.com/pages/contact.
Best,
The MANSCAPED® Team