You go on the site and type in the search bar for a specific brand you're interested in and several options popped up so i inquired on two products asking what the price was this was my response... who speaks in customer service like that? I'd never buy from this type of site ever!
Bought my Louis Vuitton and it was in Perfect condition! Looked brand new all my friends loved it! I will definitely be back I also bought a LV card holder. I won't be buying another one of those. Super small for 300 was crazy but it's good too! Perfect condition and came in the box! I love this site!
I purchased a LV handbag and after one week the handle came apart from the purse. I tried to contact Ray at DFO and have not received any communication. I guess once they get your money they have no interest in you as a customer. I will be pursuing other means to get a refund for this expensive bag that only lasted a week. Horrible customer service!
Unhappy about fake return policy and phone number.
I contacted the company every day for 5 days since my purchase. No response. On the 3rd day I started to call. And the number got forwarded to an answer machine that sounds like cell phones answer machine. I never heard of a business miner acting like this. I left messages and still no response. I am contacting my bank to get a full refund. Do not buy here. This company is not being upfront with there return policy. So if u bought it no matter what you are stuck with it. This is bad business
I bought a Louis Vuitton bag from this company and couldn't be happier! It arrived just in time for my honeymoon to Paris. My husband was impressed with the quality of the bag and how little I paid. Highly recommend.
We are so glad to hear that you loved your purchase with us! It is feedback like this that makes us so happy to serve you daily!
We hope to assist you again very soon and enjoy your honeymoon!
Kind Regards,
Nikita
I searched for a lot of second-hand bags when I was looking for a t LV tote and this was one of the few credible sites that I found. I got the bag last week and double-checked the date code. Everything was legit. Very happy with my purchase.
We are so happy to hear you love your LV Tote bag! We would love the opportunity to assist you again in the future, so do not hesitate to call us if you have any questions.
Enjoy your beautiful bag!
Kind regards,
Nikita
On 9/26/23 I ordered a Eleventy Shirt priced 79.00 a good deal, I also ordered a $489.00 Hickey Freeman sport coat. The shirt arrived on 9/29, but the sport coat has never arrived, they charged me for both. I tried to find a phone number on them with no luck, I used their contact chat and email, NO response. I finally had to contact my cc today to dispute the charges.
The welcome code they provide is not honored so make sure that you get that the welcome code in writing. After speaking to the representative Nestor Alvarez, he stated I would get the welcome code deducted from my purchase and never got it taken off. Hard to even get someone on the phone and their customer service is horrible.
I ordered the LV Escale Onthego and I love it! I own one that I bought from the actual store. And it is very authentic looking! I highly recommend these purses if you want a replica that is great quality and looks authentic. I ordered it on 24 June and got it on 02 July! Super service and purse!
I mail the purse back because I could not carry Louie Vuttiton with s bad smell! It was that bad I mail back there mailing back to me! The purse was my anniversary gift from my husband I am going to let my card deal with them!
Overview
Luxe DH has a rating of 4.1 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luxe DH most frequently mention customer service, designer handbags and perfect condition. Luxe DH ranks 16th among Handbags sites.
- Visit Website
- Hallandale Beach, FL, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ashley,
Thank you for the honesty! We greatly appreciate the feedback.
We thank you for entrusting us with your business and we hope you won't hesitate to let us know how we can serve you again in the future!
Kind Regards,
Nikita