I purchased 2 roll ice cream machines about 2 years ago, the machine I bought from Legacy has never given us any problems whatsoever the second machine from Amazon (half the price of the Legacy) only lasted 7 months and I was unable to reach the supplier for parts.
Answer: A friend of mine from Canada purchased a machine from them and contacted me
Answer: I emailed and they responded, also used the chat service
Answer: Legit, got my machines! Ordered 3 machines for my roll ice cream business in Sacramento.