Larson Jewelers

I ordered something. The ring came in a couple days from California to Ontario in Canada. Problem is I needed an exchange but no one answers the phone, email or the text option they have. I'm starting to get worried that'll be stuck with a loose ring for my husband. He lost weight and the ring didn't fit. Fell right off. It came exactly how I ordered it.

Purchased a Tungsten Ring because it's supposed to be strong, hold its shine and not be easily scratched. The ring is nice and heavy, it has kept its shine so far but unfortunately is not as scratch resistant as stated. My husband wore his ring fir three days, doing normal things around the house, nothing that should scratch the ring and it had quite a few scratches. I told the customer service representative about it and asked about their description that says the ring is not scratched easily and she had no comment. That said, this is not an everyday ring my husband can use as I hope it would be based on the description. The ring is nice but my husband only wears it when we are going out to avoid getting more scratches.

Very happy with the wedding band I purchased for my husband. My only complaint is, I tried to guess his size and was way off so I ended having to request an exchange. I had no problem paying for the shipping. But I sent my ring back in the gift box it came in only to receive it back in a dime bag. I messaged the customer service and they were supposed to send me a replacement gift box. But I never received it. Was a little weird presenting my husband a gift without a box. But other than that I'm very happy with the ring.

I loved how fast my order was processed & delivered. My wedding was on Halloween and I purchased the wedding band on Oct 1. I received my order, was able to return it for a smaller ring size, and received the new order all before my wedding took place! I didn't worry once whether the ring would arrive in time, even though I waited last minute. Also, my spouse dislikes the typical thick men's wedding band. I was able to customize a smaller width WITHOUT the extra "customization" costs that other websites charged! I highly recommend Larson Jewelers!

Avoid this company at all cost. You have been warned!. This company is a full scammer. I ordered a wedding ring a month ago on their site just to find out they don't have the ring on site and they needed to order from a third party, this is something they don't mention on their site. When I spoke with the manager that's what he told me then I told him to make sure I get the ring at least 4 days before my wedding day, guess what! They didn't update me on anything just cancelled my order today and my wedding is in 2 days. I had to rush today at Macy's store to get a ring. I'm mad as hell because I told the manager to please let me know if they couldn't deliver the ring on time and he promised me to do so but did Not. This company needs to be shut down for good. I will never recommend this company to anyone or do business with them. Stay away!

Ring is great, paid for 2 day shipping, took a week. Will not give me money back and won't respond to emails. They are complete imbeciles. Don't buy from them it's not worth it. Please do not.

I would like to recommend Francis at customer service. I live in Germany and I was having trouble to order my wedding set on line. Kudos to that young man, he has patience and walked me through it step by step. Best service I have ever had. My rings came in and I'm happy to say, we love them and they fit.
Thank you again for all you've done. Love the selections of jewelry you have also. This will not be my last time ordering from you Larson.