KIA Finance

Absolutely worthless costumer Service is absolutely worthless was lead on for 3 months about a refund check and then finally all of the sudden someone wants to tell me that I'm not going to be able to receive it after request and request and even talking to a supervisor he told me he would ensure that I got both checks as soon as as possible f*kc these worthless people no one is capable of doing their job there it's no wonder y'all have such low ratings never again will I touch anything Kia made. Worst experience with a company. Terrible rates. Terrible customer service. Liars. No one here knows how to do their job

After owing and paying for 2 Kia's they have lose me as a customer forever. Customer service is rude and unprofessional. A dealership bought out my Kia and paid it off. Title in hand and Kia still charged me another monthly payment and is refusing to give my money back. No one can tell me why they stole my money or how to get it back. Opened a dispute with my bank and put a stop payment on them ever being able to access my money again.
Disgusting to be treated like this and that there isn't one person working at Kia Finance that is nice or helpful.
Zero stars.

What I would love to do is put on my Facebook page that Kia cares about their customers~~I have a 2014 Kia Rio that I love, I have less than $ 600.00 that i owe on my car. I was denied for unemployment in the state of Ohio because i do not make enough money ~~that makes NO sense to me. Basically if you make more money you get more money. I am 60 years old & i bartend 4 days a week so i guess they don't count that i make tips which i claim every year. So i think i am wasting my time by writing this but i also think 'why not try'. You see all these other companies doing great things to help their customers~~Although i have not seen anything about Kia i'm sure you doing some good in the world. Right? Thank you~Teresa

Can not stand making my payment with KIA they only have an option on line for checking which takes them forever to take out! I love Capital One cause I was able to make my payment with my bank card which was much easier which only cost me $3.95 to make by card. KIA tries to charge $7.95 give me a Damn break! Get with the times people!

Kia Finance is truly the most spiteful disgusting greedy un professional company that I've ever dealt with. I love Kia cars. But Kia finance and the people who make the cars and their customer service again disgusting. Currently I only own one car and they're still charging me for two cars my old and new cars. It makes no sense I still have my title from my old car and they're still billing me for a 2016 car I no longer own. I know you're reading this and going what I've never heard of such a thing. Kia finance is gross

I've been trying to change my payment date for a year and through calling several times a month and re-entering my payment info on the website it still says my payment is late resulting in destroying my credit. I've been offered absolutely no help in fixing the problem either and they never respond to emails.

I've been with Kia since 2013. When I brought back my last lease for my current lease at Lakewood, NJ Kia they submitted the papper work over a month late so they marked me as late. I've called to get it resolved and they refuse to help me. They lost a good customer of 9 years. I guess they don't care. I always pay my payment any where from 2 to 4 weeks early and have returned the cars under milage by a year and in showcase condition. Good bye Kia. I will tell everyone I know not to purchase from you.

I have two Kias bought at different times. I was paying my bills through KMFUSA for a while with no trouble. Then someone punched in a wrong digit, and the trouble began.
The first time this happened I had to pay a$7.99 service charge. Then I leased a new Kia and they never put it into the system. The last couple of times I just mailed in my payment.
It's almost frustrating enough to not lease another Kia next time!

All Kia cares about is the MONEY! They put me through HELL when I tried to change my payment due date, after being a customer since 2016. I'm almost done with this loan and I'll NEVER do business with Kia again. Do better!

Because I wanted to pay off my Kia with a credit card, they transferred me to Western Union and they hung up on me. Long wait times to reach both companies. Kia doesn't make a way for someone to pay with a debit or credit card on their website or over the phone! TERRIBLE COMPANY! I will never use them again!