Kleen-ritecorp

Kleen-ritecorp

Overview

Kleen-ritecorp has a rating of 4.6 stars from 534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kleen-ritecorp most frequently mention customer service, car wash and fast delivery. Kleen-ritecorp ranks 24th among Autos sites.

service
121
value
2
shipping
1
quality
1
This company responds to reviews on average within 4 days

Instant Feedback

5,194 reviews
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Utah
1 review
0 helpful votes
Follow ERIK M.
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Shipment arrives the next day (I live near dist. Facility). Wash brush boxes came all smashed up inside the delivery box. Brushes were in excellent shape though. I get about 6 months use out of a brush. I work 60-65 hrs. A week in ready-mix concrete delivery. Works great for washing Mixer drums, the truck cab and especially inside all the aluminum rims. I can wash a rim assembly axle cap and 10 lug nuts in 15 seconds. We use a diluted acid to clean our trucks. This Nog Hair Multi-Level brush retains (hold) a lot of acid. I can clean all the glass windows in 1 shot. I Love this brush, more work less time!
~ E

Date of experience: January 26, 2025
Patty L. Kleen-ritecorp Rep
1 month ago

Great feedback! Thank you!

Missouri
1 review
0 helpful votes
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Excellent company
February 9, 2025
Updated review

Kleen-rite has been our go to for not only products but for how to videos.
The information that is provided is invaluable.

The customer service not only in sales is truly second to none. The representatives are always friendly and know.

Date of experience: January 30, 2025

Review from Get Your Shine On Poplar Bluff, Mo
September 17, 2024
Previous review

Kleen-rite always has great customer service and support.
The products are well designed and durable

Date of experience: September 7, 2024
Louisiana
1 review
0 helpful votes
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Technical Assistance
February 19, 2025
Updated review

I am having issues with a 310 Cat pump and called for a little assistance and was told by your salesperson that Tom would get back in touch with me. I have not heard from anyone since then. I called on 2/3/25 and if I remember correctly again on 2/6/25

Date of experience: February 3, 2025

Kleen Rite Satisfaction
October 13, 2024
Previous review

Salesperson was knowledgeable and polite. My order was submitted and received in good order

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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Downhill company
March 6, 2025

Several times I call the seller has no clue what they sell, so for that you have to go online and get part numbers before calling otherwise you'll be very disappointed.
After placing the order here comes the worse, the shipping department are who suck the most, they take 7 plus days to get parts delivered from Grand prairie tx to San Antonio is like 4 hours away, they take 7 days. What a disgrace, all the time is the same problem, where do you get this ignorant people working in the warehouse, gosh get them trained or something,
Also they send you a pair of O-rings ina $17 ups box full of wasted paper, wtf? I requested USPS first class is like $4, can't get it right, never,
I'm tired and wore out arguing with this nasty people,

Date of experience: February 24, 2025
Patty L. Kleen-ritecorp Rep
6 days ago

So sorry your experience has been less than perfect so far. I'll be sure to get your review to management for consideration.

Florida
1 review
0 helpful votes
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The staff at Kleen-Rite is on point when you make an order
January 25, 2025
Updated review

If you call before 2 PM in the day, your order will be placed and shipped out that day with prompt delivery. I can't say enough about the staff at Kleen-Rite. They are five star.

Date of experience: January 15, 2025

Wonderful
September 10, 2024
Previous review

All of my orders and experiences with Kleen-Rite have been exceptional

Date of experience: August 31, 2024
Georgia
1 review
0 helpful votes
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My go-to supplier of parts, supplies, and product (advice) knowledge.
February 15, 2025
Updated review

I needed some fittings that are not common sizes and the folks at Kleen-rite had them in stock at reasonable prices and ready of quick shipment. That always seems to be the case, whether the items are out of the ordinary or commonly used in the industry.

Date of experience: February 5, 2025

Sales and service
December 5, 2024
Previous review

Kleen-Rite consistently meets its commitments and stands behind the products they sell if issues arise with those products. Their commitment to delivering the best possible products and services make Kleen-Rite an outstanding vendor in the carwash industry.

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Kleen Rite is very helpful. Always Nice and respect when you're on the phone we always try to buy all our parts from Kleen Rite thank you for being there and being so nice

Date of experience: January 25, 2025
Tennessee
1 review
2 helpful votes
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Rewards taken away
March 3, 2025

When I placed my recent order over 1,500 dollars, I had over 4,000 rewards points. When I tried to apply the points towards free shipping, it said I had zero points. I sent a message that day and received no response. For two weeks after this order, I continued to receive e-mails showing i still had 4,000 rewards points. I ended up paying over 300.00 shipping. Now the emails I receive don't mention anything about me having any points. It's almost like you think you are the only car wash supplier around. I assure you that you are not. I bet you don't post this review.

Date of experience: January 6, 2025
Patty L. Kleen-ritecorp Rep
6 days ago

Hi Robert,
Customer service was in contact about this issue to explain the process and and restored the points as a courtesy, if you're seeing differently please give us a call and we'll be happy to help. As a reference, free shipping redemption requires at least 7,500 points at the lowest level.

Texas
1 review
0 helpful votes
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Great customer service!The crew at this
February 14, 2025

The manager and crew at the Grand Prairie location are the best! They are super helpful and very knowledgeable in their field. Never have a bad experience here.

Date of experience: February 4, 2025
Kentucky
1 review
0 helpful votes
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They took care of the shipping cost. Thank you
January 26, 2025

I redeem my 40lb. Free shipping, but I was still charged for shipping? If your not going to honor it don't offer it, Thats way you get one star.

Date of experience: January 18, 2025
Patty L. Kleen-ritecorp Rep
2 months ago

Hello, according to our system you redeemed free shipping AND $5 Kleen Kash off the order successfully. If you have any questions please call customer service.