KB Distributors has a rating of 4 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KB Distributors most frequently mention customer service and clawfoot tub. KB Distributors ranks 9th among Hardware Store sites.
I was thrilled by the terrific customer service provided by Ralph of K&B Distributors. I had a small problem after installing the faucet I ordered and he went out of his way to solve it. He was very kind, friendly and proactive. Fantastic service! I highly recommend this company. It's so rare to interact directly with an actual person these days. K & B distributors is one of the rare companies that actually provides personal service.
Ralph was great to work with and you can trust doing business with him! I am very satisfied!
Mike Fett, Conroe Tx.
Ralph at KB Distributors worked with me to help source and supply a needed replacement part for a shower valve, at a job we were working on. The service provided was excellent, and after a chain of several conversations and emailed photos, he was able to find us exactly what we needed. I'd highly recommend them.
Ralph is wonderful. Top drawer organization. It was a pleasure talking with him, and getting his help.
Great service and complete inventory.
These guys are the real deal. Great products, delivered on time in a high quality package with no issues whatsoever. Definitely will be back next time!
My original order was lost in transit, but once KB Distributor was notified about the loss, they acted on the information and I received my order within a couple of days. The parts were as advertised, of good quality and very fair price; I would shop with KB again.
Got personal service and information that was very helpful to my decision making process.
Great transaction
Good
Looking up the item and ordering was so simple.
The price beat our local Home Depot and Lowes price, which was awesome.
If I need any other items like this, your site will be the first I come to.
High quality faucets with high end detail finishings that our customer loved. Most important, all the necessary parts for installation was included with the bathroom sink faucet and the clawfoot tub faucet. Best price compared with other companies with similar quality products. Fast shipping.
The Austin Company
Post Office Box 7043
Columbus, Georgia. *******
*******187
Shane Austin
Ralph really is a business man that understands customer service. It is wonderful to be able to talk to an actual person to get the help you need especially when installing plumbing. Ralph was very prompt at returning phone calls and not just the 8-5 business hours. He was very knowledgeable and gave us accurate information.
Very helpful! Fast shipping! NO HASSLE!
I was very pleased with the personal service. I had been having a hard time trying to find what I needed to install an antique claw foot tub. After searching several websites, this one got me the closest, but still not quite what I wanted, so I called for assistance. Ralph
Quickly put together a matching package that was exactly what I needed for my remodeled bathroom.
I bought those items six month ago.
The guy who helped us was awesome. He helped get our product to us really fast when it was needed.
Ralph went out of his way to help me out, because I was in a time pinch to get the faucet. I am very grateful!
Great price and great service!
Ralph was wonderful and very helpful! I highly recommend him and his company! We had a minor problem 6 months after purchase and he solved it, sent the part immediately and was pleasant thru the whole transaction!