The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
The ordering process was easy and uncomplicated. The blinds are good quality. Arrived in a timely manner. Installation instructions were easy to follow. The installation itself was no problem. The addition of these blinds have given our room a whole new look. A nice improvement.
They look great and perfectly fit the window space. However, forcing someone to create a review is unnecessary and could diminish my experience. Thanks!
Um. The website was fine after we found out our original blinds are discontinued...
Order was received in a timely manner. Roller shade fit the window perfectly and the installation was easy. I plan to order more roller shades in the near future.
I have order samples three times and have received the wrong samples all three times. I am wondering what it is going to take to receive the correct samples. I have ordered the Warbling Onyx and Kyoto Apple Blossom sample, but have received the Mandalay Iron and Kyoto Pear Blossom, all three times.
Just Blinds was the only place I was able to find something I really liked.
Very nice quality blinds at a reasonable price. This was installed in my travel trailer to replace a broken blind, was exact to the measurements and fit perfectly. Very good turnaround time for a custom-made item.
Very easy to order. Measurements were perfect. The only issue I had was a slight color variation, just a bit off of what I expected. Still goes very well and it could easily be my computer monitor. All the blinds I have ordered here have been perfect and really enhance the look of the windows in the rooms I have installed them in.
I have been very pleased with my previous orders and looking forward to completing the next room. The quality of my previous orders had been better than expected and ease of installation was great! Shopping is easy, quick and the website is designed well.
Blinds are great, however, I have one complaint about the mounting clips that are difficult to use, e.g., the tiny springs are very stiff. Hope I never have to remove the blinds again--could be ugly.
Easy to use website. Easy to install these blinds. Perfect color match.
Great blinds…. Thank you. What else do you want me to say there's not much else to say they're just blinds. I'm gonna buy more.
I miss having the wand for your windows. But they are good blinds and I appreciate you guys. Thank you for your good product
It was a great experience and exactly what I wanted and fit and look beautiful.
Will use again if ever need more blinds and will recommend
Very satisfied. No complaints. The only annoyance is being required to write a review.
I do not like to be required to do reviews. Sometimes I do not order if a review is required.
Everything was great and good quality just time for delivery was long but all in all great...
Easy as usual - ordered - they arrived - good communication and emails - everything packaged nicely!
I bought 4 black roller shades. Picture clearly shows light filtering and description says light filtering. When received they were completely black out. I've contacted support numerous times and all they say is that their vendor shipped the correct product. So if this is what their vendor creates, and they choose to sell this as a "light filtering" product, then they are lying to their customers and STEALING their money. They will not get me a refund or provide me with light filtering shades. Thieves.
It was easy to order and the blinds are great especially for the price.
The blinds were on time, and they are perfect for what I needed.
Also very easy to use website! Always come when it says they will be here.
EASY TO USE WEBSITE AND ALWAYS A GOOD PRICE! I have ordered several times and have always had a good experience. I can't vouch for the mechanisms since they are in rooms rarely used and I mostly use them stationary and just tilt closed when needed.
Delivered earlier than on the date promised. Appears to be a good product but only time will tell.
I like it, being able to customize the items I wanted.
Simple to order, flexible with changes. Good product. Shipping could have been faster.
Easy to order however they did not have a product narrow enough for my bathroom window.
Always easy to work with and fantastic product, will purchase again
A great experience with easy shopping. I have ordered many times and will be back
Great product and experience. Blinds are as described. I would purchase again.
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at SocialCare@justblinds.com with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!