Jackpot Candles has a rating of 4.1 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jackpot Candles most frequently mention bath bombs, shopping experience and fast delivery. Jackpot Candles ranks 2nd among Candles sites.
I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells. Some of the wood wick candles have a hard time burning
I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells.
I've bought from Jackpot candles before but only the travel tins. They smell great, good scent throw, nice fashion jewelry. But this last order they asked for a gratuity. Yeah, no, you don't get a tip for fulfilling a online order like hundreds of other companies do every day. You're not a tipping industry, stop it.
Quick and easy and love the candles! It's so much fun to burn them and watch the prize come into view. It's hard not to pluck it out as soon as enough wax has melted!
Did they take Comcast customer service rejects and give all of them jobs?
This is the worst company I've ever had the displeasure of dealing with. I didn't order during a holiday rush. I didn't order a ton of products. I ordered one candle that hasn't shipped yet (over 2 weeks after purchase). Tracking info just shows a label has been created, but after several weeks of this I reach out to their customer service. Their replies are either some auto-reply that doesn't even make sense, or a useless reply apologizing and repeatedly telling me the order will be filled in the order it was received with no expectations set. I asked them to stop sending me auto-generated replies and received an attitude-laced reply from someone who won't even put their name in their sig. Pathetic.
I have a very hard time believing these candles are that high in demand. At this point, I expect to receive a very $#*!ty candle and if the ring is better than a cracker jack prize I will be shocked.
I purchased a Fraser Fir 3 Wick Candle with Jewelry in it. The candle has no scent and the ring was a cheap piece of crap. The ring started tarnishing and turning my finger green in less than a week! Don't waste your money! I will be going back to purchasing my candles from Goose Creek and Yankee Candles. THEY have quality products! Very dissatisfied
I got both my candles in a timely manner... but so didn't order in a peak holiday season. About a week, and they came today. I will come back and re-review about the rings. Until then... I am enjoying beautiful scents. And not hard to light if you have experience with wood wicks.
I have bought several candles from them! I love all the scents I have bought! They burn for a long time, and the jewelry inside is gorgeous! I keep coming back for more! The rings make perfect gifts for my daughters and myself! I have kept 2 rings so far! They don't break me out and they are a good fit since I got to put my size on there. Anyone that doesn't like them must be upset they spent 30 bucks and didn't get the 5000 ring and that is ridiculous!
I would of given a zero if I could... my daughter bought me one for mother's day. She was so excited. I wore it for 2 days and it changed color. I contacted the company and they said, "The ring received would be made from a base metal rhodium plating. To receive the longest life from this fashion jewelry ring, you should remove it before washing your hands, sleeping or applying lotions. Thank you!"... this would of been nice to know before I wore it and did not put it in a display case because clearly you can't wear it.
Bought the candle with a birthday gift card, just for kicks. Candle has no scent except if you are standing over it. Well the ring, I could have got in a gum ball machine for. 50 cents. They value card says its worth 30 bucks, but I guess you would pay that much in like an auction for it. I would buy this type of Candle for my 9yr niece but because of the fire hazard maybe not..
I ordered these candles for my anniversary well in advance with time to get them before our anniversary. They arrived late despite the fact that I paid for "VIP" ordering. The candles are nice. VIP processing is just a ploy to make you spend more money.
I ordered these candles for my anniversary well in advance with time to get them before our anniversary. They still have not arrived. This is unacceptable. Especially since I paid for "VIP" ordering. I would like my money back for this crappy service.