Jackpot Candles

Overview

Jackpot Candles has a rating of 4.1 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jackpot Candles most frequently mention bath bombs, shopping experience and fast delivery. Jackpot Candles ranks 2nd among Candles sites.

service
54
value
21
shipping
21
returns
12
quality
27

Instant Feedback

4,735 reviews
How would you rate Jackpot Candles?
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Indiana
1 review
0 helpful votes
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I've never had a bad experience with them
July 31, 2024
Updated review

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells. Some of the wood wick candles have a hard time burning

Date of experience: July 21, 2024

I've never had a bad experience with them
July 11, 2024
Previous review

I've never had a bad experience with them. All the candles smell amazing and the bath bombs are cute and also smell really good I'm hoping for new smells.

Date of experience: July 1, 2024
Illinois
1 review
0 helpful votes
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I've bought from Jackpot candles before but only the travel tins. They smell great, good scent throw, nice fashion jewelry. But this last order they asked for a gratuity. Yeah, no, you don't get a tip for fulfilling a online order like hundreds of other companies do every day. You're not a tipping industry, stop it.

Date of experience: April 11, 2023
Pennsylvania
1 review
0 helpful votes
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Quick and easy and love the candles!
July 4, 2024

Quick and easy and love the candles! It's so much fun to burn them and watch the prize come into view. It's hard not to pluck it out as soon as enough wax has melted!

Date of experience: June 24, 2024
Florida
2 reviews
2 helpful votes
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I got both my candles in a timely manner... but so didn't order in a peak holiday season. About a week, and they came today. I will come back and re-review about the rings. Until then... I am enjoying beautiful scents. And not hard to light if you have experience with wood wicks.

Date of experience: February 17, 2021
Oklahoma
1 review
1 helpful vote
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Great smelling and pretty
June 23, 2021

I have bought several candles from them! I love all the scents I have bought! They burn for a long time, and the jewelry inside is gorgeous! I keep coming back for more! The rings make perfect gifts for my daughters and myself! I have kept 2 rings so far! They don't break me out and they are a good fit since I got to put my size on there. Anyone that doesn't like them must be upset they spent 30 bucks and didn't get the 5000 ring and that is ridiculous!

Date of experience: June 23, 2021
Illinois
1 review
3 helpful votes
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Holiday rush
December 22, 2020

I thought I would try a different candle company for the holiday season. Placed order, and that's where it kind of stopped. Placed it well in advance that I would or well Should receive it before Xmas. Well I was wrong. Going into 3 weeks ( now its Tuesday of xmas week) and nothing, stalemate. I reached out few times and I do believe they been heavy on the order side, what doesn't help snow storm hit NE as they ship from NY blanketed the region so now it's a even longer wait. I may give them another go around later on in the year and hope shipping goes quicker second time around.

Date of experience: December 22, 2020
Washington
1 review
0 helpful votes
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Painfully long shipping/handling
February 2, 2022
Updated review

Painfully long shipping/handling. Even in this time of slow deliveries, NO ONE takes this long. I ordered candles on Nov 29 and still don't have them. They say Dec 22 for arrival. Hope so. This seems like a fun gift, but this is really a reason I might not order again.

Date of experience: January 3, 2022

Painfully long shipping/handling
January 19, 2022
Previous review

Painfully long shipping/handling. Even in this time of slow deliveries, NO ONE takes this long. I ordered candles on Dec 6 and still don't have them. They say Dec 22 for arrival. Hope so. This seems like a fun gift, but this is really a reason I might not order again.

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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Just for kicks
January 29, 2021

Bought the candle with a birthday gift card, just for kicks. Candle has no scent except if you are standing over it. Well the ring, I could have got in a gum ball machine for. 50 cents. They value card says its worth 30 bucks, but I guess you would pay that much in like an auction for it. I would buy this type of Candle for my 9yr niece but because of the fire hazard maybe not..

Date of experience: January 29, 2021
California
1 review
0 helpful votes
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I ordered these candles for my anniversary well in...
February 19, 2022
Updated review

I ordered these candles for my anniversary well in advance with time to get them before our anniversary. They arrived late despite the fact that I paid for "VIP" ordering. The candles are nice. VIP processing is just a ploy to make you spend more money.

Date of experience: January 20, 2022

I ordered these candles for my anniversary well in...
February 15, 2022
Previous review

I ordered these candles for my anniversary well in advance with time to get them before our anniversary. They still have not arrived. This is unacceptable. Especially since I paid for "VIP" ordering. I would like my money back for this crappy service.

Date of experience: January 16, 2022
Florida
1 review
0 helpful votes
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Beautiful jewelry Disappointing quality
February 11, 2022

The bath bombs themselves are very lovely. However you open your package of surprise jewelry and are so stunned because each piece is so beautiful. However, even with special, care within a month each piece has turned my fingers green and the bands have turned a copper color.
I've bought "costume" jewerly before for even less money and have not encountered this. It's terribly disappointing.

Date of experience: February 10, 2022