How would you rate iPower?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Simon J.
Unfollow Simon J.
Send Message
Share Review
Report Review

Scam company be careful
January 7, 2022

I spent $1111. 00 on solar panels and batteries still waiting 3 months later. I checked out the reviews on the page and everything looked in order but when I checked for reviews online outside of their web page the stories are all similar they do not post out major purchases then you spend the next 6 months chasing down your products it seems to be multiple sites offering same items and giving out the same excuses please do not buy from them

Date of experience: January 7, 2022
Australia
1 review
0 helpful votes
Follow Phillip R.
Unfollow Phillip R.
Send Message
Share Review
Report Review

I brought new batteries on the 21/3/2022 and it is now 25/5/2022 still no batteries as I only have solar power. The company does not answer your emails all ways we will get back to you what I load off $#*! don't get ripped. Not worth the hassle. All I can say cancel my fuc.ing order and I'll go some were else more reliable.

Date of experience: May 24, 2022
Australia
1 review
0 helpful votes
Follow Luke D.
Unfollow Luke D.
Send Message
Share Review
Report Review

Incredibly impressed with the professional efficiency and customer service provided by this company.
Navigating through the endless options for solar power installation can be incredibly daunting. After having read other positive reviews I decided to go ahead with this company. From the very first phone call, right through to installation, my experience with them was of utmost satisfaction. The whole process was quick, efficient and hassle free with a very short waiting time ( around 2 weeks). The team that installed the system were also very respectful, professional and efficient in their work.

Date of experience: December 16, 2021
Australia
1 review
0 helpful votes
Follow cheryle w.
Unfollow cheryle w.
Send Message
Share Review
Report Review

E bike sale
April 12, 2022

Payed for e bike about 12/02/22, so far no sign of e bike, has e bike been sent yet? Would u ph me at **********@ let me know whats going on, my bank statement shows money has been with drawn to your account cheers roger w

Date of experience: April 12, 2022
Australia
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Send Message
Share Review
Report Review

I power are Scammers
January 23, 2022

This business is a pain in the arse to deal with. They Sent the wrong led lamp and they are impossible to get in contact with. They drop ship so be prepared to wait for your item to come from China. And that's if they send you the correct stuff in the first place! Stay well away from ipower because you'll most likely lose your money!

Date of experience: January 23, 2022
Australia
1 review
0 helpful votes
Follow Donna W.
Unfollow Donna W.
Send Message
Share Review
Report Review

Bad customer service and still waiting
August 21, 2022

So we ordered 3 batteries over 12 months ago on express delivery they still have not turned up but after 2 months they refunded the express component. Still no communication as to when batteries will arrive. No communication at all

Date of experience: August 21, 2022
Australia
1 review
0 helpful votes
Follow Sonja M.
Unfollow Sonja M.
Send Message
Share Review
Report Review

Frustrated
December 7, 2021

I purchased a massage chair on September 5th. Still don't have it. I just get 1 line replies to my emails, no number to call no help, no support I am so upset. I bought it for my husband birthday 14th November, we are now nearing Christmas. I just want my money back I can't afford to waste it. How do they get away with this!

Date of experience: December 7, 2021
Australia
1 review
0 helpful votes
Follow Drax Q.
Unfollow Drax Q.
Send Message
Share Review
Report Review

Happy with service
November 10, 2021

Order had to wait guess of all this cover delays came faster than all my other orders
Works instantly great and better than advertise to me will return for more gadgets 'I can say that I am quiet happy with my purchase price and delivery

Date of experience: November 10, 2021
Australia
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

***SCAM***
October 26, 2021

Bought 2x 200ah lithium batteries from them. Neither had the amp hours marked on the battery and both batteries tested at 2 different battery shops proved to be duds. Neither took charges. Have been trying for 8 months now to get my money back and reported to Fair Trading and the police. Multiple company registrations. Beware!

Date of experience: October 26, 2021
Virginia
4 reviews
8 helpful votes
Follow Mark R.
Unfollow Mark R.
Send Message
Share Review
Report Review

May 2022: I was with iPower for MANY years. I saw that my credit card was charged $17.99 and called asap to to see that is was for one of the url's that I no longer use so I cancelled. Months later I call them and ask why can't I get into my account? They said because I stopped payment to cancel the url. I asked customer service to let me see my account to understand what is going on. These $#*!s wanted $17.99 + $10 or $15 for me to access and account I had with them for many years. What a POS company. GO ELSEWHERE

Date of experience: May 14, 2022

Overview

iPower has a rating of 1.8 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iPower most frequently mention and phone number. iPower ranks 96th among Solar sites.

service
34
value
32
shipping
29
returns
27
quality
28