iFixit

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Virginia
1 review
0 helpful votes
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Battery seems to be a good replacement for original. The problem is with the adhesive gaskets. The adhesive will not hold the screen to the body of the watch. I was sent a replacement kit and the results were the same. Mating surfaces were thoroughly cleaned with isopropyl alcohol. Adhesive will not hold, do, not buy!

Date of experience: September 10, 2024
Florida
1 review
0 helpful votes
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Empowering!
July 4, 2024

Laptop needed a new battery. I located the battery and the site offered a "toolkit" to ensure I had everything I needed to be successful. Everything arrived a few days later, and, indeed, I had everything I needed to replace battery. By. My. Self. Empowering!
Thanks!

Date of experience: July 4, 2024
Arkansas
1 review
0 helpful votes
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Switch light joystick repair
July 18, 2023

When my son broke his joystick clean off his switch lite I thought it was toast, remembered seeing some videos from the company online so I looked into it, $20 for a new joystick and the tools for the repair, I could not believe it. Part was shipped within 2 days across the US, and the easily accessible and easy to follow guide on the site made for a simple repair. The tools were fantastic as well.

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Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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Ifixit pixel 6a screen replacement
June 13, 2024

The item is good, the tool kit is also good, however the instructions are poor. It nowhere provides instructions to remove the frame from the old phone. While removing old screen I removed the top screen and was not aware that the frame also needs to be removed. After sticking the glue (provided with the kit), I had observed that the old frame also needs to be removed. Now I need to wait to get the new glue.
Very frustrating.

Date of experience: June 13, 2024
Colorado
1 review
0 helpful votes
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IFixit's mission to reduce waste and empower consumers is truly important, in a world where most people are quick to toss a broken product. They talk the talk and walk the walk. Free repair guides repository have been indispensable at breathing new life into the products I own. The tools and replacement parts from iFixit are easy to use and high quality making the likelihood of a successful repair that much higher. Keep up the great work iFixit! And consumers, keep demanding access to repair guides and components for the products you buy and own!

Date of experience: February 22, 2023
Canada
4 reviews
1 helpful vote
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Ordered a touchscreen replacement last November, not quite fast shipping but everything went well and smoothly based on the instructions I faced with thick vertical green line in the display after replacing while the broken screen still worked better! No doubt that is a faulty part! This pattern repeated again and now I lost a noticeable amount of money and time with a broken brand new Pixel 7 Pro that even can't recognize the fingerprint! (have performed their instructions several times and didn't work)

Date of experience: January 17, 2024
New York
1 review
0 helpful votes
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Responsible company
September 3, 2023

I bought a replacement screen for my Samsung laptop. The screen is an original Samsung part. Installation instructions were clear and concise. The toper on this was that ifixit sent a return label to recycle the old screen. That is amazing. Not every company will do that.

Date of experience: September 3, 2023
Australia
1 review
0 helpful votes
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Customer Service
November 2, 2023

I ordered the pro tech toolkit for 90$ and it had all the tools that I needed. The suction cup that came with the pack was not working, so I contacted support and they sent me a replacement within 2 days.

Date of experience: September 20, 2023
Florida
3 reviews
0 helpful votes
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Shipped fast, quality product and packaging with eco-conscious packaging. Told are great quality. Hady screen replaced and calibrate fingerprint within 1 hour.

Date of experience: July 13, 2024
California
1 review
2 helpful votes
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Nice kits, but bad, used batteries
March 10, 2023

I ordered a kit to replace a Samsung Note 10 Plus battery. The kit was nice and complete, but they sent a used battery. I complained and they told me no, the battery is new. I sent pictures showing the dents in it and adhesive. It was clearly pulled out of a phone. Since they wouldn't send me another battery, I installed the used one. It lasted about 3 months before it wouldn't hold a charge anymore. So, I got screwed and had to order another battery. Hopefully this one is not used like the last one. I would seriously think about getting parts from some other vendor. Ebay is full of people selling parts and the videos of how to do the repairs are available on youtube. So, no reason to ever buy anything from ifixit in the future.

Date of experience: March 10, 2023

Overview

iFixit has a rating of 3.6 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iFixit most frequently mention tool kit, high quality and new battery. iFixit ranks 3rd among Mobile Repair sites.

service
40
value
45
shipping
43
returns
20
quality
42
This company does not typically respond to reviews
+38