Ordered 1 knife, received 4 knives
Called to return and they inform me to return it to Germany. I am in the US
Would cost me 70.00 to ship it to German
So I returned it to sender which is in cheekatowga in
Buffalo NY
They informed me it was an invalid return and are not giving me a refund
Meanwhile the knives I sent to Sender no one has an answer for
I have a receipt from the post office that it was returned on
Nov 15 at 9:17 am
Buyer Beware!
The knives and leather cases were delivered very promptly. They were purchased as gifts for members of my family. While the quality of the knives was satisfactory, I had some reservations about the leather cases. Ultimately, I am pleased to have acquired them. The leather cases are of exceptional quality and complement the gifted knives perfectly. Overall, I am highly satisfied with my purchases.
Hi Nalfitifanahy Namena Fiaroniaina A.,
Thank you for your feedback!
We're glad to hear you are pleased with the quality of the knives and the exceptional leather cases.
We appreciate your support and are happy that your family enjoys the gifts.
Customer Support at Huusk
The Huusk chef's knife is a game-changer for any kitchen. Its unique design, with a laser-engraved hole for better control, and its sharp, durable stainless steel blade, make it a must-have. The oak handle offers a comfortable grip, making cooking more enjoyable and efficient. Highly recommended
Hi Ken,
Thank you for the high praise! We're thrilled to hear that you're enjoying the Huusk chef's knife and finding it to be a game-changer in your kitchen.
Happy cooking!
Customer Support at Huusk
Huusks are truly exceptional. Their high-quality beech wood design offers a perfect grip and an elegant dark texture. Every detail is carefully considered, we offer a top-notch dining experience. Their extreme sharpness and perfect balance make cutting child's play. With Huusk, cooking becomes an absolute pleasure! No more fragile knives prone to wear, Huusk is robust, sharp and resistant to oxidation. A real must-have for any budding or professional chef! 🌟🔪
Hi Faly,
Thank you for your kind words!
We're delighted to hear that you are enjoying your Huusk knives and that they are making your cooking experience a breeze.
Happy cooking!
Customer Support at Huusk
This knife is made of solid metal. Unquestionably has a strong edge. I adore the handle's finger hole, which provides stability while holding the knife. It's very easy to chop up some meat and vegetables.
Thanks Kuheli,
We enjoyed knowing that you were satisfied with your purchase.
Please let us know if you have any other comments, questions, or concerns. We are here for you anytime!
Have an awesome day!
Knowing Japanese workmanship I knew what to expect when getting my very own Husk knife. Great attention to detail and overall a well finished knife. Knowing especially that their techniques have been passed down through generations adds a special feeling to owning one of their knives. Definitely would recommend to any chef or even amateur cooks.
It was so lovely hearing from you, Stephen. Thank you for all of the kind words. We really appreciate your service and feedback.
Please don't hesitate to reach out if you have further concerns, questions, or comments to share!
Have a wonderful day!
Amazing products guys, Huusk is a great brand that produces high-quality knives. Good knife I have ever used.Quality of knife was better than expected at that price, It was very simple to chop up some meat and vegetables. Pleasant and practical.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
The Huusk is the jewel of my kitchen! Its unique design and precision bore make cutting a pleasure. The stainless steel blade is sharp like no other, a lasting masterpiece! The oak handle is so comfortable you won't want to let go - chef or not, this knife is a must-have!
Hello Daury,
Thank you for this review.
We appreciate your support, and we’re glad that the Huusk Knife worked wonderfully for you.
Have a great day!
A very useful thing in my kitchen is this knive. Using it since many months. Very comfortable to use and its quite sharp. The cutting of vegetables is very easy with this and i definitely recommend this to everyone.
Thanks for the awesome review, Reba! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Initially I was disappointed by this knife. I think I gave it a 3 star review. Out of the box I didn't think is was very sharp :(. I did like the quality handle and the design of the knife and that you got a sheath with it. After 30 days I felt it had become very dull. I finally woke up and just like a hunting knife you sharpen often when skinning etc. Once I sharpened my Huusk I got it like a straight razor, extremely sharp. Now I just sharpen regularly and the knife performs the job wonderfully. Extreme caution when washing/ drying hence the the sheath is a must.
Hi,
We’d just like to thank you for taking the time to write this review. And every bit of feedback like this does so much to help us out.
Have a great day!
Answer: Greetings George, Thanks so much for sharing this question to us. Please feel free and reach out to support@get-huusk.com and https://get-huusk.com/contact with any further comments, concerns, or questions. We would love to provide the best services to all of our customers, so your query is greatly appreciated. We love when customers take the time to share their inquiries with us. We hope to see you again soon, and again, thank you for your interest. All the best, Huusk Support Team
Answer: Hello, Thanks for sharing your query with us. We're truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer's experience to be the best one possible, and we work hard to make sure that happens. We're working hard to be better at what we do, but it's not an overnight fix. We appreciate you taking the time to share your thoughts with us. Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you. Support channels: support@get-huusk.com https://get-huusk.com/contact Tel:+496994323601 Tel:+441344951332 Tel:+496994323601 Kind regards Huusk Support Team
Huusk has a rating of 3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Huusk most frequently mention good quality, leather sheath and finger hole. Huusk ranks 7th among Knives sites.
Dear Alex,
Thank you for bringing this to our attention. We apologize for any inconvenience you've encountered and greatly value your feedback, which helps us improve our service.
To assist you further, please provide the following details:
-The email address used for the purchase
-Your order number
-Your full name
Kindly send this information to support@get-huusk.com at your earliest convenience. We appreciate your patience and are committed to resolving the issue and restoring your trust in us.
Best regards,
Huusk Customer Support