HorizonHobby

I ordered 4 pairs of tires that were "on sale"...paid for 3-5 day shipping on Dec 4th. It's now Jan 6th and I still don't have them, nore have they been processed or shipped. Was told, "They're on backorder". Why would you advertise something on sale that you don't even have? I don't get it. Really bad business practice.

I've been dealing with Horrizon hobby for the last five months since getting back into RC aircraft. They have been more than helpful, and when there was a problem, they took care of it immediately. Technical assistance people really do help you. An extremely great company to work with

I have been buying my planes from HH for years now as well as a few helis, drones, cars, trucks and other thinks. The quality is always great and the customer service is amazing. I've only had to contact them twice and both times the issue was resolved without any hassle. Every plane I buy from them has arrived at my house in two days. I have no complaints about them and recommend them.

I bought a brand new Arrma Vendetta and straight from the box it had problems. The car would not run for more than 2 minutes at a time before I would lose steering and acceleration. Took back to the hobby store and it worked for the 15 minutes I used it. I bought this out of state, when I got back home it was doing the same thing. Contacted horizon and they basically told me tough luck because I could not find the receipt. Any fool could tell it was brand new and all I wanted was for it to get fixed. Was not looking for a refund but I will never buy from horizon again.

Great Business! I have been buying from this company for a few years and I'm surprised there are no reviews up here yet. I guess when things are operating smooth there are few complaints. They have excellent technical support for all of there products.

Sent in all my electronics for my vslisnt that smashed on maiden flight due to a fault flap servo. Being sick in hospital my gf mailed out parts it's been months. They say don't have. Then they may have found it to we need tracking number.it was mailed regular mail padded envelope with return address. I explained that 5 x. Now I'm out a 200 dollar plane I saved up for 4 most. To buy. Thx Doug Jacobs senior repair mngr. Douchebag liar, cheat. Run from this co.

I was until recently Horizons biggest fan or it would be o.Bought 3 1.2 and 2 1.5. The seam is terrible and I sent pic. They said that's normal and can do nothing.

I've read the positive and negative reviews on different sites about Tower/Verizion hobbies,so they were at least $50 cheaper for this Team Associated RTR truck combo then their nearest competitor so I took a chance despite the negative reviews and my experience was excellent I received a email after contacting horizons customer service same day voicing some concerns I read,customer service said no need to worry cause my truck shipped already and I also received it in 3 days vis FedEx extremely satisfied with Tower Verizon hobbies,thank u