HandyReviews 994

I received an email confirming the technician was coming, and then they never came. Customer service was unhelpful and difficult to understand with a strong Asian accent.

This company is a scam! They tell you one price, then immediately raise it! Then charge you a fee for canceling! DO NOT GET SCAMMED! GO ELSEWHERE!

I'm not sure what this app is trying to accomplish but they are failing. I can barely connect with whatever professionals are supposedly coming to do some work at my house. Whatever integration they have with some brands is subpar. My pro tried to reschedule but they had no method to do it, and I had no other avenue but email to address it and now it's complicated. What is the point of making an app if it can't do the basic thing it's expected to.

I've used Handy a number of times to clean my 3 bedroom, 2 bath house and have only been satisfied with the cleanings about 30% of the time.
The website and app make it easy to book and they frequently entice me with deals. That's why I've given them multiple chances. However, the majority of the time, I'm disappointed in their cleaning "pros." I've had a no-show and a couple cancelations. When they do show, several have most certainly not been "pros" as they do not leave my house looking professionally cleaned. They neglect cleaning obvious places and they've left the job early without completing all the hours for which I've paid. I have had a rare pro who cleaned my home satisfactorily but I never have any luck requesting them again.
The last time I gave Handy another chance, I wasn't home to monitor the cleaner's service and I came home to a house that appeared no more cleaner than when I left it. So I successfully contacted customer service who responded in a timely fashion and offered me a make-up cleaning, no additional charge. Problem is, the pro they sent as a replacement was new to house cleaning and he took FOREVER to clean my home and much of it didn't get done at the end of the 3 hours.
I've given up on Handy after so many chances.

I'm a little old white lady and they stole $1,000 in cash from me. I am alone. I have the grand theft police report next to me. The first "pro" came an hour late, and only cleaned my small kitchen and living room for 3 hours. Afterwards my poor cat's syringe was missing so I couldn't give him his medicine. I had to stop working the next day to go to the vet to pick him up some syringes. I made a complaint to Handy so They sent me another pro who clogged my toliet, it overflowed with waste in my bathroom, and I had to get a plummer to fix it. IT WAS A NIGHTMARE!

He was exactly on time, polite, got the job done quickly and well and cleaned up the little bit of remains on the floor. I would recommend him very highly without any reservation and you will be pleased.

Roberto Garcia came and did the job very efficiently. He knew his job. He was very professional and had an excellent attitude. He also did all cleaning to make sure no trash was left behind.

Great installation job by Mohsen. Even with me misrepresenting (my mistake!) the existing wall mount, Mohsen was able to adapt and still install our new TV. He was both friendly and professional.

The person that hung my art was wonderful! He went above and beyond. Since he had time left after initial work, he hung extra pieces other than those I stated on their site. Highly recommend their services.

Technician arrived early. (GOOD!) He did an excellent job assembling the grill. Very happy with the service.

Awesome services. Folks were on time and provided services more than expected. Extraordinary people.

Great guy! Great work! True professional. He communicated and gave updates leading up to the job, was on time and efficient.

Be careful. They (Handy cleaning) have a way of getting you in a commintment contract without you even knowing it. This company is so frustrating.(Handy is with Angi.) You get charged whatever they want and you aren't aware until its out of your account. I had a cleaning booking cancel on me 4 times in a row, with the last time with a half hour notice. Customer service is a joke. Its a someone from a different country with little english abilty and no authority to solve the many issues.I deeply REGRET doing business with them. I have spent hours trying to get my money back, which they only do as a "Angi credit" and then when I booked a cleaning to use that credit, they charged my account $104. They would not refund it unless I cancelled the cleaning booking (which I really needed to have)
PLEASE don't be scammed by this company!

First time using handy to install my new television on the wall over my fireplace. Diego contacted me on the day of install. He told me what time he will arrive at my home. Diego is it true professional neat,clean, and very friendly to work with.

Peter was an exceptional appliance installer. He was professional, worked hard, used his problem solving skills to ensure a proper installation and was funny too!
We highly recommend Peter as he made up for our poor experience with scheduling. It shouldn't take 5 appointments to get an installation. We sent a review to Costco also.

Marcelino assembled my new (heavy) standing desk. Excellent/thoughtful assembly work, friendly, on time, knew what he was doing and brought the right tools. Perfect results in less time than estated. Super nice person. Highly recommend!