Goldbelly

My one and only experience was ordering two items as a birthday gift. I ordered a week early, and one arrived on time. The day the second item was supposed to arrive, I checked on the status. It hadn't even shipped yet. Goldbelly could provide no explanation. It's now arriving a week late (remember, for a birthday celebration), and my only compensation is a small discount off a future order (which expires in a month). Never again. Don't order unless you don't care whether your item actually arrives or not.

DO NOT do business with this company if you're expecting delivery on date you requested. Shipment was sent from n.j.-miami-kentucky then finally to n.c. 2 days late. Only compensation offered was to purchase more stuff & then i would get a minimal discount. Would stay far away.

Would give zero stars if possible. Ordered Cuban Sandwiches from Versailles in Miami. Meats and cheeses got there thawed and hot, considering is ham and pork they were not fit for consumption. Goldbelly acted like they have no control over the situation and refused to give me a full refund. Only a credit to once again use their substandard service. Needless to say I have launched a complaint through BBB, beware of this company or it will be an expensive mistake.

Ordered a Christmas Eve meal for my parents on 12/18, with a delivery date of 12/22. On 12/21 I noticed that the dinner had not shipped. Tried to email customer service and got an automated response that it would be days for an actual response. Checked status again on 12/22. Item had not been shipped. Tried to text, message, call and email customer service. Was told that they had turned off calls and texting and the only way to reach customer service was via email. Emailed again. Automated response received. It's now 12/26. Goldbelly took $200 from me and yet the gift I ordered was never received and I cannot reach this company. DO NOT ORDER FROM THIS PLACE!

Lied about shipping date. Was suppose to arrive on my anniversary. It will not so I reached out was told they would refund for store credit. I mentioned I would not be shopping there anytime soon, if they could just refund my card. He came back and said they couldn't do anything after all. I said that is not fair to go back on your original offer. He goes back and then comes back and only offers half store credit. Total BS if you ask me. Will never buy from them again

I ordered a top 100 cake from Goldbelly. The cake was much smaller than expected and was very dry and tough. I don't know if it became stale when shipping or before it was sent. I won't purchase from goldbelly again.

My wife and I have ordered from Goldbelly multiple times. Every other time we have ordered from them, we have been extremely pleased with the quality of the product.
However, the most recent order, which was supposed to be 75 day, wet, aged primes, ribeyes, ended up being 75 day, wet aged select steaks. They were absolute trash.
They were filled with gristle and large, thick, fat rivers. There was hardly any marbling too.

We contacted Goldbelly about the low quality of the steaks. They said that they do not take returns but that they would give us $15 off of a future order. This one order was $240. Not cheap.

We will never be ordering from Goldbelly again. They do not care about their customers. They only care about their money.

There are plenty more websites that offer high-quality prime and Wagyu steaks. Goldbelly sucks.

My cake arrived frozen when thawed it was very dry and there was very little cannoli filling between the layers. It was such a disappointment for the expensive cake. Not worth the money. I would never buy it again.

Customer service is piss poor. I reached out bec I needed to alter shipping speed. Promised new date. They didn't deliver on their promise. Delivered two weeks ahead of schedule. Horrible service. Horrible experience. Will never use again!