Glarry Music

I've ordered several products from glarrymusic and each time I am surprised by the quality a product that I receive. Two separate occasions there has been a problem and they have been resolved very quickly and easily by their excellent customer service staff

I purchased a Glarry guitar to see what you get for under $100. I was impressed that it looked like a regular telecaster and was incredibly light. However, there were many issues that would require most folks to spend an additional $200 or so correct. The intonation was way off. The string height was way too high. Two of the three screws that hold the bridge on were stripped in the wood. Six of the frets required leveling and all frets required polishing and end-filing. The neck was rough and needed sanding/steel wool. The nut was crudely done and required fine-tuning. After a couple hours with my guitar tech tools I had a playable instrument which I will feel good about donating to a local home for kids.

We ordered a 3/4 GV100 violin and what we received was essentially trash. It was only about $60.00 but it's so awful no one even wants it as a donation. It would cost over $100.00 just to get it usable after taking it to the music store to be looked at. The pegs won't stay in place, the fine tuners are loose and the bridge is faulty. You get what you pay for. Better off buying something at your local music store and getting a real opinion and service.

I ordered a violin that was too small for the child. Ordered a second and wanted to send back the first one. Rec'd an email offering $15 to keep it and donate it. Sent the $56 violin back in September expecting an 80% refund which I have still not received
*******@glarrymusic.com <*******@glarrymusic.com>
Sun, Aug 7,10:41 AM
To me

Hi,

If you return the product, we can only refund 80% of the purchase price according to our return policy. If we refund you $15, would you like to keep the product. You can also give it to your relatives or friends as a gift.

Received my glare p 2 bass to day Wow in pressed a little steal wool on the neck nice for the amateur or semi pro on. A budget I don t think you could ask for more for the price just can t say enough Very fast service even gave a discount that would not register on the site very nice costumer thank you Bob

I bought a banjo recently (about 200.00). The middle G string was twisted up with the D string. This put the thicker D string in the middle where the G string needed to go. I am really new at this. It is my first instrument and i have never played before. I am still waiting on my picks so have not actually tried to play yet but i am pretty sure i now have the strings on correct. Also found Tuner Ninja to tune to. Had to cut strings that were twisted because there would not have been enough wire to wrap around the pegs. Thank goodness i had ordered a set of strings when i ordered banjo. Shame on them for sending it that way. Where is quality control?

My friends and I have bought several glarry electric basses and we think glarry is hands down the best electric bass under $200. The price is cheap, and the product material, sound quality and workmanship are very good. Fast shipping and fast customer response. Very worth buying.

Ordered a guitar, and after reading negative reviews about their scamming habits, cancelled my order. I talked to a team at glarry, and they confirmed my order was cancelled before the order shipped and that I would be entitled to a full refund. However, the company never refunded me whatsoever and I had to contest the charge to get a refund. Stay far away from this scam company.