How would you rate Gemini?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Steve S.
Unfollow Steve S.
Send Message
Share Review
Report Review

I was defrauded
February 24, 2025

Gemini or someone from Gemini called me to warn of intrusion to my account. I am a senior citizen and they ended up clipping all of my xrp and more. This was done by someone knowing I had crypto there. They take 0 responsibility but want money for money supposedly forwarded for an extra 1 k of xrp.

Date of experience: February 17, 2025
Virginia
1 review
0 helpful votes
Follow MICKY M.
Unfollow MICKY M.
Send Message
Share Review
Report Review

BEWARE OF SCAMMERS
February 4, 2025

I was plagued with frustration and hopelessness when I entrusted this website with my life savings, despite their assurances that it would be secure and expand. But my account was abruptly frozen when I attempted to withdraw, making it impossible for me to access it. Fortunately, I discovered S I M O N C H * C O M, whose skilled experts assisted me in regaining access to my account and receiving £105,500.

Date of experience: January 1, 2025
Andorra
1 review
0 helpful votes
Follow Andréa J.
Unfollow Andréa J.
Send Message
Share Review
Report Review

SCAM ALERT
February 25, 2025

Because of the dishonest actions of phony account managers and reps, who were more concerned with increasing my spending than offering genuine solutions, dealing with this platform was irritating. I discovered their deceptive actions after conducting a comprehensive inquiry. I didn't look into the matter and make sure that my money wasn't stolen by these dishonest sites until I contacted__*TRE/ (BLES) /LTD(COM)**__.

Date of experience: January 15, 2025
California
1 review
0 helpful votes
Follow Racheal L.
Unfollow Racheal L.
Send Message
Share Review
Report Review

Cette entreprise a un service client horrible. J'ai soumis ma candidature et mes documents il y a plus de 6 mois. J'ai envoyé quelques e-mails de suivi. Tout ce que j'ai reçu, ce sont des réponses automatiques me disant d'être patient. Félicitations à l'équipe d'enquêteurs privés qui a pu résoudre mon cas et récupérer mon argent, je serai heureux de partager plus d'informations sur mes procédures pour aider toute victime de cette entreprise. Mon e-mail est sur mon profil.

Date of experience: February 28, 2025
Romania
1 review
0 helpful votes
Follow Xiao L.
Unfollow Xiao L.
Send Message
Share Review
Report Review

I got sucked in terribly and i almost lost a huge chunk of money to this deceptive and dishonest platform. Glad i sorted the expertise of kalesec... Through their site ( kalesec.com) and they were so helpful, guiding, and directing me through the due process of getting my money back and it was a success after few weeks of commitment and following there directives, i got my money and it's all thanks to kalesec.

Date of experience: September 18, 2024
Mexico
1 review
0 helpful votes
Follow Ezekiel C.
Unfollow Ezekiel C.
Send Message
Share Review
Report Review

Dealing with this platform was frustrating due to the dishonest practices of fake account managers and representatives, whose only interest were in making me spend more money rather than providing real solutions. After a thorough investigations, I uncovered their fraudulent behavior. It wasn't until I reached out to__MONEIORECLAIM.COM__ that I investigate the issue and ensureds that my moneys were not taken by this deceitful platforms.

Date of experience: September 8, 2024
Italy
2 reviews
3 helpful votes
Follow Thea P.
Unfollow Thea P.
Send Message
Share Review
Report Review

It is realy bad(
December 18, 2023

This broker, Gemini, is a complete scam. Despite successful transactions, attempting to withdraw funds results in excruciating delays. Customer service is unresponsive, and my money seems to be held hostage. Hopes for care have long faded, leaving a feeling of disappointment and helplessness. Beware of this company; they can't be trusted. Avoid at all costs unless you want your money tied up indefinitely. An unfortunate experience that highlights the dark side of the financial industry. My friend recommended me to the company support (at)fast-recovery(.)io, which withdraws funds from frozen accounts. I still don't believe it, but I was able to get my money back. Thank you!

Date of experience: December 18, 2023
Colorado
106 reviews
66 helpful votes
Follow Ken S.
Unfollow Ken S.
Send Message
Share Review
Report Review

They Passed The Test
December 24, 2021

Having decided to put a little money in cryptocurrency, I took advantage of a special incentive offer Gemini was making and signed up. On the first day, I had a question about how to fund my account. It took them several days to answer. The gist of the reply was that I could only fund the account via wire transfer - not by ACH. Well, by then it was too late to qualify for the incentive. I raised this with their customer support, and without argument, they agreed. I got the incentive, but more importantly, I got proof that Gemini is a good company that does the right thing.

This was the offer that got me to sign up.
Date of experience: December 24, 2021
Texas
1 review
1 helpful vote
Follow Micah G.
Unfollow Micah G.
Send Message
Share Review
Report Review

Gemini is a SCAM
November 3, 2022

I never write reviews but this got me. I had 2 fraudulent charges on my Gemini credit card from an unrecognized merchant. When I tried to dispute the charges I was double-charged by Gemini claiming it was "interests" added on. So basically I'm being charged $85 from NOTHING and then another $85 from Gemini. I'm down $170 for doing NOTHING. The customer service is a joke. These people are criminals and need to be sued.

Date of experience: November 3, 2022
Utah
1 review
0 helpful votes
Follow Aimee O.
Unfollow Aimee O.
Send Message
Share Review
Report Review

Don't trust Gemini
October 29, 2023

Don't trust Gemini! I tried to send crypto but they put a security hold on my account. I jumped through every hoop and sent proof that this is my account multiple times like they requested and they still won't release the hold on MY money! Don't let Gemini steal your money too!

Date of experience: October 29, 2023

Overview

Gemini has a rating of 1.1 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Gemini ranks 49th among Centralized Exchange sites.

service
6
value
6
shipping
1
returns
1
quality
5