Purchased a single replacement door opener. Poor quality. Returned and was charged 20% bull$#*! restocking fee. Absolutely $#*! company
Worst warranty service. Liftmaster days they send parts and return lables within 2-3 days and this company says pay for the parts, pay for all returns and we will credit you in 1-2 months after we get everything back. Total scam! They will take 1-2 months unless you pay for your warrantied parts first. Client is disputing purchse with AMEX. Diffective out of box, crappy warranty and lift master doesnt care! Best to go through a local dealer you can physically visit.
Just what i needed! Unfortunately the bolt head broke during install but these days with parts that happens sadly.
The kit
Exceeded expectations everything needed to fix issues as they arise!
A bulletin came up as I was finishing my order and offered free shipping for orders over 50.00. I clicked on it but it did not take the shipping cost off. Order #****** Wish it would have worked. Long delay from order to shipping with no communication till I complained then responded that they ran out of product. Communication increases customer satisfaction especially on internet purchases and honor offers. Thank you
A bulletin came up as I was finishing my order and offered free shipping for orders over 50.00. I clicked on it but it did not take the shipping cost off. Order #633920 Wish it would have worked. Thank you
I really appreciate how they list the different models of garage door opener that each replacement part will fit. Eliminates the guessing game. Very helpful. Will be back here for other parts to appliances.
I've used Gatehouse several times. Always quick and fair prices in my experience. This time when they realized they were out of inventory on a product I had chosen they called me with an alternative. Once I said yes they shipped out the same day. Really great service!
I needed a part and these guys saved the day. And when I had questions they were quick to answer, and were very friendly while helping. Delivery time was super fast too. We'll use them again for sure.
My garage door gear replacement parts arrived in just a few days and they were a perfect fit for my Sears Craftsman unit. Price and shipping were reasonable. Installed them myself based on YouTube video DIY videos. Saved a lot of money, no doubt.
Simply filled out tax exempt forms, waited less than a day and ordered.
I had to ask for assistance with the tax forms, and was contacted within an hour. I would highly recommend ordering from Gatehouse.
So glad I found this company online and thank you for helping me choose the right remote that I needed to replace my old one for my garage door opener. It was easy enough to set up and works great. Thankyou!
Overview
GateHouseSupplies has a rating of 3.5 stars from 470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GateHouseSupplies most frequently mention garage door, customer service and timely manner. GateHouseSupplies ranks 1st among Garage Door sites.
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- Simi Valley, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members