How would you rate Gasbike.net?
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Canada
1 review
2 helpful votes
Follow K S.
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They don't redund
April 6, 2023

I called them 3 times and they didn't pick up and hung up. Emailed them twice to no reply. I'm left with a 100 dollar pit that I can't sell because no one would buy it. Bs return policy. If you buy anything from here do your research otherwise you'll end up losing money. Also their shipping rates for countries outside of the U.S are complete garbage.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
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If I could give less than 1 star I would.
November 2, 2022

Ordered the silver slant motor. So after 3 shipments we are still missing pieces. They now state that 30 days out they cannot take returns or help with the missing parts. Customer service actually hung up on us when we were trying yet again to get either the pieces or make arrangements for a return. Never again. Never!

Date of experience: November 2, 2022
Illinois
1 review
1 helpful vote
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Zero stars
July 29, 2021

I purchased a few items from Gasbike and they were all junk. The most recent was an aluminum throttle assembly with grips that are made specifically for the phatmoto rover and the grip doesn't fit on the throttle tube it comes with. I talked to Lorenzo and sent him photos and he was supposed to look at them and let me know in a couple days. That was over 2 weeks ago and he won't respond to my emails and when I call they put me on hold and never pick up the phone again. I tried to post a review on their site about this problem and of course that review has never seen the light of day. They have alot of cool bikes but there's some kind of problem with every single thing. I bought 2 bikes from them thinking there's no way everything they sell is junk but they proved me wrong. I highly recommend buying from another vendor instead of gambling on GASBIKE.NET

Date of experience: July 29, 2021
Texas
2 reviews
0 helpful votes
Follow Allen S.
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No Support After Sell
January 19, 2022

My son order a 2 stoke engine kit from GasBike. After assembly the clutch will not engage. Called GasBike and informed them of issue. Gasbike advised to adjust the clutch. We told them the clutch is as tight as it will go and it simply slips around the clutch pads and does not engage at all. They said there is nothing they will do about it. So, we are just stuck with something he paid for but will not function. We will buy and install new clutch pads, but we believe GasBike should be willing to supply these without change. They offered no help at all. Bottom line we are on our own to deal with this.

Date of experience: January 19, 2022
New York
1 review
0 helpful votes
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Terrible product
June 1, 2020

I enjoy the bike but the quality of the parts seem to be sub par. The clutch was going bad when it arrived and have had bike about 1 month and have had to replace the clutch. Will not buy from this company again.

Date of experience: June 1, 2020
Michigan
1 review
0 helpful votes
Follow Ignacio G.
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Trying to reach somebody at gas bike to get a refund for my order # ***** i got a partial order delivered and trted to call but got no call back and when i stay on the line to wait the phone disconnects after 10 minutes

Date of experience: June 22, 2022
New York
1 review
0 helpful votes
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I ordered a motor 2 weeks ago and didn't get any updates I tried calling them multiple times and no answer I tried emailing them and the same happened I would not recommend to buy from them

Date of experience: July 10, 2024
Michigan
1 review
0 helpful votes
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Review
November 15, 2022

kingsmotorbikes.com...gasbike.net...and nationwide accessories through ebay.com all (3) are one in the same customer service is Quite poor and if item is damaged or anything else there not honorable company and very rude LOW character...P.S. Don't even buy an engine from them through walmart.com the seller where the engine is from is kingsmotorbikes.com

Date of experience: November 15, 2022
Minnesota
1 review
1 helpful vote
Follow Per D.
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The customer service is simply awful. I purchased a springer fork and they shipped it without the part that connects the springer rods to the top of the fork. No biggie, I asked them to sent that part ASAP as I was waiting to mock up my bike and now would have to wait due to their error. I got a response on Memorial day that they would look into it "tomorrow" as it was a holiday... cool with me. The next day nothing so after 2 days I emailed again looking for a status and their reply was "They are still reviewing the case". Huh? What case? I again asked them to ship ASAP as there's nothing to review and they messed up. I haven't even asked for a discount or anything I just want my part so I asked for info so I can contact a supervisor. The reply back was "Missing claims take about 3-5 business days to be completed" and no contact info for a supervisor.

I tried calling their BS phone line... it hangs up on you at 10 min 15 sec... every time. No one EVER answers the line. Oh, and if you try to press 2 to have them call you back while keeping your place in line... don't bother, they won't call you back.

If you want to risk working with a vendor like this then you deserve what you'll get.

Date of experience: June 7, 2019
Indiana
1 review
0 helpful votes
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Gasbike's terrible front and rear motor mounts
October 18, 2021

TERRIBLE DEFECTIVE PRODUCT. Will not be buying from them again. Contacted their phone service and nobody picked up for a whole hour during their business operation times. The motor mount wouldn't even let me screw in 1 bolt along with two small holes for the front. Had to drill them out, still wouldn't fit because the CNC mount was too small. DON'T BUY FROM THESE TERRIBLE CORRUPT PEOPLE! 40 DOLLARS DOWN THE DRAIN. Contact me at
*******@gmail.com I can send you my videos of the product since it won't let me here. Overall disappointed, shipping was slow and packaging was just a plastic bag and a cardboard box. Shavings from the factory came free with it which gave me a splinter.

Date of experience: October 18, 2021

Overview

Gasbike.net has a rating of 1.3 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gasbike.net most frequently mention and customer service. Gasbike.net ranks 39th among Scooters sites.

service
8
value
7
shipping
8
returns
6
quality
7