Purchased 100 gram gold bar. Waited 3.5 months and never received. Spoke with Nate, told me he was sending gold bar. Price of gold went up so they kept my bar and sent back my money. This seems illegal. Have purchased from this company many times in the past. No customer loyalty or service exists.
We have used Gainesville in the past with good results, but our April '24 order's promised dates have come & gone and our answers from Gainesville are very vague & non-committal, like "best info I have is that it's processing". Something smells bad here. Interestingly their website now makes you click on a 7 WEEK cycle before you can access their full website. Take your $$ elsewhere.
Ordered some silver coins on December 1 and was told 2-3 weeks, called and now it's 4-6 weeks. Asked about refund policy and they said there would be a return penalty. WHAT? Never recieved it how can they assess a return penalty. Definitely going to contact Florida AG office. These people also refused to tell me how large or small a company they are/were. Judging on some of the other single star posts, will not do business with them again. Very disappointed! Stay from these guys.
Would like to rate Black Beard rounds I ordered! Can't do it because they still haven't arrived! Ordered over 40 days ago, talked to customer service 3 time, can't or won't let me know when they will ship! Say ship in sequence of when ordered, won't let you know what place in que you are! Can tell you customer service and shipping is very poor! Didn't hesitate to charge credit card. Hope I didn't get scammed! Will update if received.
I have not been able to find a better company like Gainesville Coins, they are simply the best, their customer service is top-notch, their prices are very competitive and shipments arrive on time, I recommend doing business with them.
Spent close to $14k on silver, it's been almost a month and I am still waiting to receive my order. Their excuse is low inventory - why did they advertise 'in stock' if they didn't have it 'in stock'? I think they are waiting for the price of silver to drop so they can get a bigger margin.
I have bought at Gainesville Coins and I have always been satisfied, my last order was a silver ingot which arrived in excellent condition even better, I recommend buying precious metals, it is the best way to safeguard your money!
My check for 20 gold eagles one ounce cleared 10/10/24. Today is 12/14/24. Coins have not been shipped. If they had them in stock and were advertising them.,why weren't they shipped!,,,…?. Nate will not answer emails or communicate. BE CAREFUL VERY VERY CAREFULL if you chose to do business with GAINSVILLE. Rating subzero
This company has very well trained staff in all precious metal products, shipping arrives just on time, they have great products and handle the best prices throughout Florida.
Quick and easy online purchases, I have bought from Gainesville coins several times over the years and every time has been great. Customer service is fantastic and they communicate well. All coins are in perfect condition and weight what they are supposed to. Definitely will come back.
Answer: I wouldn't sell my coins to Gainesville I would use an online service like Monex or Kitco
GainesvilleCoins has a rating of 2.4 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. GainesvilleCoins ranks 7th among Coins sites.