Finest Cigars has a rating of 4.5 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Finest Cigars ranks 20th among Cigarettes sites.
I have not had a bad experience with Finest Cigars, I have been a customer for years, and they have never disappointed. Every box has been delivered in excellent condition and the contents are flawless! They really know how to take care of the customer in my opinion.
I appreciated Natalie's response regarding an explanation of the program.
However I still maintain that it is restrictive and limited
In light of my feelings finest cigars is a great place to buy my cigars
Great customer service takes a while for the cigars to arrive well, worth the waite
I just received my order and I'm incredibly disappointed. I ordered Montecristo Edmundo's (a brand and cigar I'm very familiar with) only to realize they are fake.
The cigar on the top is the Montecristo Edmundo (FAKE) I received and the bottom cigar is a Petit Edmundo (REAL) I had in my humidor. There are several noticeable differences. The one that stands out the most is the label.
Please refund my money! Order FC*****
Dear Mr. Williams,
We sincerely apologize if there were any shortcomings on our end.
Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future.
We have sent you an email to continue with this case.
Best regards,
Dax Puero-Franco
Customer service team
Direct Line (305) 433-8548