Finest Cigars

Overview

Finest Cigars has a rating of 4.5 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Finest Cigars ranks 20th among Cigarettes sites.

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194 reviews
How would you rate Finest Cigars?
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Philippines
1 review
0 helpful votes
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Finest Cigars is top notch in my book!
January 31, 2025

I have not had a bad experience with Finest Cigars, I have been a customer for years, and they have never disappointed. Every box has been delivered in excellent condition and the contents are flawless! They really know how to take care of the customer in my opinion.

Date of experience: January 21, 2025
New Jersey
1 review
0 helpful votes
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Reward's program
January 9, 2025

I appreciated Natalie's response regarding an explanation of the program.
However I still maintain that it is restrictive and limited
In light of my feelings finest cigars is a great place to buy my cigars

Date of experience: December 30, 2024
Florida
1 review
0 helpful votes
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Four boxes of wonderful Cuban cigars
January 31, 2025

Great customer service takes a while for the cigars to arrive well, worth the waite

Date of experience: January 21, 2025
California
1 review
0 helpful votes
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The best
January 17, 2025

I e ordered many times, great customer service, will continue to buy from them.

Date of experience: January 7, 2025
California
1 review
2 helpful votes
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I received FAKES
October 27, 2022

I just received my order and I'm incredibly disappointed. I ordered Montecristo Edmundo's (a brand and cigar I'm very familiar with) only to realize they are fake.

The cigar on the top is the Montecristo Edmundo (FAKE) I received and the bottom cigar is a Petit Edmundo (REAL) I had in my humidor. There are several noticeable differences. The one that stands out the most is the label.

Please refund my money! Order FC*****

Longer cigar is the Montecristo Edmundo (Fake) smaller cigar is out of my humidor Montecristo Petit Edmundo (Real). Notice the difference in labels.
Date of experience: September 27, 2022
Customer Service H. Finest Cigars Rep
over a year old

Dear Mr. Williams,

We sincerely apologize if there were any shortcomings on our end.

Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future.

We have sent you an email to continue with this case.

Best regards,

Dax Puero-Franco
Customer service team
Direct Line (305) 433-8548