FindBride.com

Hello David,

We have the strongest Anti-Scam protection in the industry. Specialized affiliate dating agencies conduct interviews with each lady, take copy of her ID, and record confirmation video. This way we ensure that every lady is real.

We would like to note that ladies are not prohibited from registering on other dating sites, this is not a violation of the Terms of Use or Anti-Scam Policy. They are as free to register on other sites as men are.

Your request to our customer support was also followed up with the most thorough work - a strict check of the site member you indicated was carried out based on your complaint, including a re-check of all her documents. As a result of the check, it was established that the lady is real.

If you have any other questions, do not hesitate to contact our support agents — https://help.findbride.com/submit_ticket
We are always happy to provide you with the assistance you need.

All the best,
Martin

Hello Leslie,

We are sorry to hear that you have concerns regarding the authenticity of users on our website. Please allow us to address your concerns directly.

We would like to assure you that the identity of each lady registered on our site is carefully verified. Every woman registered on our site undergoes a thorough verification process, which includes confirming her identity through official documentation. This ensures that all women's profiles belong to genuine individuals.

All actions and communications on our platform are carried out directly by the individuals registered on the site.
In some instances, female members may require assistance in translating their letters to ensure accurate communication when their proficiency in English is limited. For this purpose, they may request help from the local agency to get professional translation services. These services are solely intended to assist in accurately conveying their personal messages.

It is important to emphasize that while translation assistance may be utilized, all communication and actions on the platform are initiated and performed by the ladies themselves. This ensures that every interaction is genuine and represents the member’s own thoughts and intentions.

We take the integrity of our platform very seriously. If we identify any irregular or suspicious activities between local agencies and registered users, we enforce strict measures to uphold the authenticity and quality of communication on our site.
If you have evidence indicating any violations of these standards, we kindly request that you provide this information to our support team — https://help.findbride.com/submit_ticket
Your cooperation will enable us to initiate a thorough investigation and take appropriate action if necessary.

We strive to provide a trustworthy and genuine environment for all users.
Please do not hesitate to reach out if you have further concerns or need clarification — https://help.findbride.com/submit_ticket

All the best,
Martin

Hello Reinhard,

I am sorry that something made you think of our website that way.

As far as I know, my colleagues from the support department are waiting for details on your case so that they can conduct a thorough investigation. I kindly ask for your understanding and cooperation with them in further matters. Mutual work will help us get to the truth and do everything possible to help you.

I would also like to reiterate that if you have any concerns about the authenticity of any member, we strongly encourage you to report such cases to our customer support team — https://help.findbride.com/hc/en-us
All such cases are considered exclusively through the support service, as they have the necessary tools and regulations to handle such complaints.

Regarding social media platforms, they are typically used for connecting with friends, family, or professional networking. Many individuals, especially those involved in public activities, may prefer not to disclose their involvement on dating sites or to answer a stranger’s questions at all. This can often lead to a cautious or protective response, as sharing personal information with someone unfamiliar can feel intrusive, particularly when the intentions are not clear.
It is important to note that public figures often do not manage their own social media accounts. In many cases, these accounts are handled by hired managers who are specifically trained to avoid responding to provocative or uncomfortable questions, particularly when they come from individuals with whom they have no personal connection and have never met.

To eliminate this "barrier" between you and the lady you're interested in, we recommend using our platform to communicate directly. We carefully verify each individual who registers on our site, ensuring their authenticity. This allows you to communicate with confidence, knowing that the person you are speaking with is real and has been thoroughly vetted.

For your security, we strongly advise against engaging with unverified profiles on social media, as doing so could potentially expose your personal data to risk. We also recommend exercising caution when interacting on platforms that do not hold an Anti-Scam license, as they may not offer the same level of protection.

If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin

Hello Reinhard,

I am sorry that something made you think of our website that way.

As far as I know, my colleagues from the support department are waiting for details on your case so that they can conduct a thorough investigation. I kindly ask for your understanding and cooperation with them in further matters. Mutual work will help us get to the truth and do everything possible to help you.

I would also like to reiterate that if you have any concerns about the authenticity of any member, we strongly encourage you to report such cases to our customer support team — https://help.findbride.com/hc/en-us
All such cases are considered exclusively through the support service, as they have the necessary tools and regulations to handle such complaints.

Regarding social media platforms, they are typically used for connecting with friends, family, or professional networking. Many individuals, especially those involved in public activities, may prefer not to disclose their involvement on dating sites or to answer a stranger’s questions at all. This can often lead to a cautious or protective response, as sharing personal information with someone unfamiliar can feel intrusive, particularly when the intentions are not clear.
It is important to note that public figures often do not manage their own social media accounts. In many cases, these accounts are handled by hired managers who are specifically trained to avoid responding to provocative or uncomfortable questions, particularly when they come from individuals with whom they have no personal connection and have never met.

To eliminate this "barrier" between you and the lady you're interested in, we recommend using our platform to communicate directly. We carefully verify each individual who registers on our site, ensuring their authenticity. This allows you to communicate with confidence, knowing that the person you are speaking with is real and has been thoroughly vetted.

For your security, we strongly advise against engaging with unverified profiles on social media, as doing so could potentially expose your personal data to risk. We also recommend exercising caution when interacting on platforms that do not hold an Anti-Scam license, as they may not offer the same level of protection.

If you need our help, do not hesitate to contact us. Our support agents are always ready to provide you with the necessary assistance — https://help.findbride.com/hc/en-us

All the best,
Martin