How would you rate FedEx?
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Illinois
1 review
1 helpful vote
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The worst
January 22, 2025

My package has been delayed over three weeks. While being in a location 30mins from me. Called support multiple times, only to have them lie to me and avoid responsibility. Literally the worst delivery service in our country. 10/10 do not recommend. Avoid at all costs. A blind dog at the post office would deliver your packages faster in a hurricane

Date of experience: January 22, 2025
Canada
1 review
1 helpful vote
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Hit by driver
February 2, 2025

I was hit be a driver hauling a ~50 foot FedEx trailer going westbound on the 401 and sustained extensive damage to my vehicle the morning of Jan 28 2025 in the Whitby/Ajax area between 05:00-05:30. I've obtained a Collision Police Report and filed case# C-179011349 with FedEx. My hope is that my casefile is placed in high priority and suggest you review your recruitment policies for the drivers contracted out by FedEx to ensure the safety of our roads. While the damage is extensive, it could have been a lot worse. Should you have any questions/concerns regarding my casefile please reach out.

Date of experience: January 28, 2025
Wisconsin
2 reviews
2 helpful votes
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FedEx says they delivered two packages to a commercial business after hours on a Friday. The packages total over $1,000 and were not at the location on Monday morning. FedEx says they are not responsible for reimbursement, since the shipper did not request them to be signed for and they have delivery time lines to meet. Why would the driver deliver the packages after the business was closed, to sit outside all weekend?

Date of experience: January 17, 2025
Sweden
1 review
1 helpful vote
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Ordered a two canopy and a leaf blower from Walmart. FedEx delivered two of the three items. They sent back the third item stating they could not deliver it. Mind you, the other two items were all being delivered to the same address. So you found the correct address for two, but could not deliver the third item. It was during the holidays so I assumed the delivery driver was too lazy to deliver.

Date of experience: January 23, 2025
Qatar
2 reviews
1 helpful vote
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Always disappointed with FedEx with no other better alternatives. The main problem of giant companies is that they do not have real competitors. They really do not care what people think. Therefore, they mistreat people and no one can do anything about it because there are no alternatives.

Date of experience: January 8, 2025
Louisiana
1 review
1 helpful vote
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Package delivery
January 9, 2025

Today and yesterday my package was out for delivery. Never received it. Then FedEx comes up with some fabricated lie about the delivery. Must be what FedEx trains there less than educated employees. Maybe FedEx is bringing illegals into the United States so they can work for them as slave laborers. Certainly would not surprise me. FedEx used to be great. Worst of all delivery companies.

Date of experience: January 9, 2025
Florida
1 review
2 helpful votes
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I am extremely disappointed with FedEx's refusal to provide a written statement confirming that the shipping label associated with my purchase is invalid. Despite multiple calls and requests, FedEx insists on only sharing this information verbally, making it impossible for me to document the claim or pursue a proper dispute with my credit card company. This lack of official written communication has hindered my ability to seek any resolution. FedEx's dismissive and unhelpful stance is unacceptable for a company of this size and reputation. I strongly urge others to exercise caution when relying on FedEx for accurate, documented support in similar cases.

Date of experience: December 27, 2024
California
1 review
1 helpful vote
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My shipment was late due to a software glitch. I go to the Fedex website as soon as the invoice is available (note I can only dispute the invoice once its available), I click on the invoice to dispute it and what happens...the site says its too late to dispute as its been over 15 days since shipment. Its a fraud! I call up customer service and they want me to call an international number to chase the money that is owed to me. They are terrible!

Date of experience: January 3, 2025
Morocco
1 review
0 helpful votes
Follow Ahmed Faiçal A.
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Fedex Morocco!
I feel compelled to share my catastrophic experience with this delivery service, which is undoubtedly the worst service I have ever had the misfortune of using. If you're looking for a prime example of incompetence, negligence, and a complete lack of respect for customers, look no further—you've found it.

Here's what happened: After receiving my package, I was asked to provide documents for customs clearance. I immediately sent the required paperwork, thinking it would speed up the process. Big mistake. After more than 10 days of waiting, I was finally given the transit fees to pay. I made the transfer without delay, believing it would put an end to this nightmare. Once again, I was wrong.

Two weeks have passed since I paid the 720 DH they demanded, and guess what? NOTHING. Absolutely nothing. No package, no updates, no tracking. Just radio silence. For 720 DH, I get a service that amounts to pure incompetence. It's simply outrageous.

I am extremely angry and deeply disappointed. How can they charge such high fees for such a terrible service? How can they justify this complete lack of professionalism and respect for customers? This service is a disgrace, a blatant organized scam.

I strongly advise against using this service if you want to receive your package within a reasonable timeframe—or even receive it at all. If you want to avoid wasting your time, money, and patience, run away from this service like the plague.

0 stars. This service doesn't even deserve the effort of writing this review, but it's my duty to warn other potential customers about this scam.

Date of experience: March 4, 2025
GB
2 reviews
3 helpful votes
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Seething rage
January 10, 2025

FedEx can suck my whole shaft for as long as I breathe. I shall continue to pop V iagra so I remain hard ergo they can keep sucking. I hope the higher ups in this company get the Luigi treatment. I hope the drivers get haemorrhoids

Date of experience: January 10, 2025

Overview

FedEx has a rating of 1.2 stars from 2,877 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FedEx most frequently mention customer service, next day and delivery date. FedEx ranks 394th among Shipping sites.

service
1,518
value
1,315
shipping
1,463
returns
934
quality
1,212
+593