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FabricWholesaleDirect has a rating of 2.7 stars from 75 reviews, indicating that most customers are generally dissatisfied with their purchases. FabricWholesaleDirect ranks 9th among Fabric sites.
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The fabric is horrible, it is not even close to sweatshirt Fleece fabric. And the worse I cannot return the fabric because the return + fee will cost me half what I paid for the fabric. I paid $55 for garbage, very disappointed
I bought sheer material last year for drapes-excellent quality and much less expensive than the brick and mortar stores. I just purchased 10 yards for my daughter's wedding gown. It is gorgeous. I had some questions which I emailed and they got right back to me.
Also material comes in a bag but for 15.00 they will put it on a roll, which was perfect.
I am a business customer. We order thousands of yards of fabric per year. I ordered 3 pieces of Dupioni silk for FWD to make some samples for display in our custom clothing retail store. We paid for the fabric and shipping to our factory in China. When it was unpacked and inspected, the factory disqualified the fabric because it had 2 holes in the fabric (holes, not slubs). We asked if the fabric could be used by cutting around the holes to make the sample garment, but we were told it could not be, based upon the location of the holes. We are a busy company with hundreds of orders in process at any given day, so it took us a couple of months to contact FWD about the problem. We sent photographs to document the damage found upon inspection at the factory and asked that they replace the fabric. We have never cut the fabric or altered it in any way. I hear back from them saying that they could not honor our request because it had come outside their 7-day policy. We had relied on statements such as "Our No-Questions-Asked Return Policy is just a testament to how confident we are in our fabrics," which is taken directly from page one of the FWD website. Instead of apologizing for wasting our time by sending the badly damaged fabric to the other side of the world at my expense in the first place, they hid behind their bad 7-day policy. (Their 7-day policy is not mentioned on their invoice.)To add insult to injury, they had the audacity to offer me a $20 refund, which doesn't even cover shipping, much less the total cost of the order (fabric, international shipping, duties...). Companies like this one deserve to be known for what they are. They suck
Recently bought fabric to cover an antique chair seat and bench. Great fabric. See photo. Fast shipping service!
My cloth dining chairs (from my great grandma) were getting demolished by a toddler, so I reupholstered them with some vinyl from Wholesale Direct and I love how they turned out! It's good quality stuff for a great price.
This is my favorite place to get fabric, when I order a sample they come quick so I can make my fabric choice.
Title: Excellent Online Fabric Store!
I recently purchased fabric from this online store and I am extremely satisfied with my experience. The website was easy to navigate and had a wide variety of fabrics to choose from. The quality of the fabric exceeded my expectations and the colors were true to the photos on the website. Shipping was also very fast and my order arrived in perfect condition. I appreciate the attention to detail and the excellent customer service provided by this online store. I will definitely be a repeat customer and highly recommend this online fabric store to anyone looking for high-quality fabrics!
The material that I order or have my customers order is always good and comes quickly. I love the service.
I've had a great experience ordering from fabric wholesale direct so far. They're easy to order swatches from, have fast shipping, and the quality of fabric you receive is the same as what you receive on their swatches. Definitely recommend then to other sewers!
The fabric quality was excellent and exactly what I needed. I went to FWD because this other site I'd ordered from has still not even shipped my order, despite having confirmed order in early January. FWB confirmed order and shipped within a 2-day timeframe. My fabric arrived in less than a week, well within their advertised timeframe of "7-10 days."
I'm so impressed with Fabric Wholesale Direct. The prices, the customer service, the selection, the website (which has taught me so much) New to sewing so just learning fabrics. I love the white glove demos! That is so helpful! I can't even go into a brick and mortar fabric store anymore because I'm shocked at the prices. FWD is so easy. You can find what you're looking for in no time. I love that, no roaming around the fabric store and waiting 20 deep to get fabric cut.
I am not a fan of leaving bad reviews...but this one is warranted. Be careful if you order white broadcloth from this company. As you can see clearly in my photo...it is NOT white. Unfortunately, I went ahead and pre-washed it at night for the next day's project. It looked purple then...but I thought...well, it is dark out so I am probably not seeing it correctly. The next day, I even asked my husband what color he saw. He said light purple. I should be refunded in this situation...but they are insisting that the fabric is white. Would love to know if anyone else sees this hint of purple. I am very unhappy with my purchase and the way that they are ignoring this obvious color mistake. The photo shows the fabric next to white paper towels. They are offering NO refund.
Every order is given top priority. Communication when the order ships and went received is always on time!
This wholesale store has great products, an easy to handle website, and very fast shipping. I purchased jersey stretchy fabric and it was so soft!
I have been a customer of FWD for 4 years. I use hundreds of yards of velvet in my designs. They used to have a wonderful quality velvet but now it's cheap, nasty and feels inexpensive. My last few orders all had fabric with damage on the velvet. Sorry FWD but you lost me as a customer!
Fabric quality and colors are good, quick delivery, I will definitely buy more products. Thank you.
The quality of the fabric and quick delivery more than exceeded my expectations. The ordered was delivered in less than a week.
5 STAR REVIEW. Started from the ease of ordering, the customer service, plus the quality of the product when it arrived. In one month I placed three orders. I ordered the polar fleece.
I am in love with this fabric and all of the other fabrics! I can't wait to start my next project! I recommend this website!
Ordered some fabric samples from them that seems to have been lost in the mail. Contacted customer service and was helped very quickly and samples were resent. Very happy with this interaction.
Answer: Easy to get a return email, but the attitude is just plain bad
Answer: I am a quilter, and this is the only place from which I purchase fabric.
The best selection of online fabrics offering velvet, lace, cotton, polyester, silk, chiffon, satin, tulle and more. Plenty of fabric all at the lowest price.