Exact PairReviews 1

The company generally enjoys a positive reputation for offering competitively priced products that meet customer expectations when received in good condition. However, significant concerns arise regarding their customer service, particularly in handling defective or damaged items. Customers frequently report delays in communication and a cumbersome return process, often requiring multiple follow-ups to resolve issues. The lack of a direct customer service phone line further exacerbates frustrations. Overall, while the product quality and pricing are appreciated, the company's customer service approach needs substantial improvement to enhance customer satisfaction and streamline issue resolution.