Escrow.com

Escrow is a incompetent company. I'll never use them again. They closed my transaction on 12 March 2024 but 1 week later I still didn't get the funds.
When I asked their customer support. They told me that I and buyer need to complete the process. While I completed the process 1 week earlier and escrow closed the transaction

This place is a fraud to the point I am hiring an attorney and filing a complaint with The California Department of Protection and Innovation, which regulates escrow agents. These people took my $17,000 immediately after I signed up for their services. They have been giving me the run around since that day. I have canceled their service and asked for a full refund and complied with their request but they just keep adding more requests to complete the refund. There should be no problem returning the money to the same account it came from, especially since both me and the seller confirmed the cancellation of our transaction using their services. BEWARE, this company is far from trustworthy!

Trustadvisor puts this site at 2.9 stars, but sitejabber at 4.8? Something seems to be really wrong with the sitejabber reviews, sorry.

1) I paid last week, 6 days ago actually. Escrow registered the payment, but since then it's "under review" for no reason.
2) I also had other issues, disconcerting error messages as well as being told that I hadn't paid yet when I actually had.
3) Finally, the fees are not transparent. We expected $13, but including payment processing it ended up being over $25 (for a small transaction, mind you).
Deals can fall through for many reasons, if you want to add totally unreasonable delay to the possible ways a deal can go wrong, use escrow.com
So so disappointed.

These jokers will screw your deal up. We started a transaction with them in mid february and even though the money was sent to them throught electronic transfer after 10 days they still had not cleared the funds. Caused the buyer to cancel deal and now at over 22 days he still has not gotten his money back from escrow.com. Absolutely ridiculous and a joke of a business.

I've never bought or sold a domain before, so after making an informal deal with someone, I started to research escrow services. While many exist, Escrow.com, is one that kept coming up and always in a positive light. I decided to pay extra for their concierge service, since I was unfamiliar with how the whole process worked. I'm beyond happy that I did because the acquisition process required numerous steps (sending official letters, contacting registrars, etc) and they handled all of it. The support staff, Jo especially, were extremely patient and helpful, guiding me through the entire process. If I ever need to use an escrow service again, I won't hesitate to use Escrow.com again!

Waiting 5+ days for payment to get to seller. Countless calls to them, I'm told different things from every rep. Yet I'm assure 'funds are in process and being sent today'. This goes on for 3 days. There's some mysterious 'review team' that can't be contacted yet holds your funds hostage. Nearly blew up the whole deal. Absolutely terrible company

First time using Escrow.com and was having issues verifying account and understanding how to setup payments. Team was amazing all the times I called into customer support. Very short or no wait times. Worked with Diana V today a couple times and she helped her everything resolved and walked me through everything on the phone until everything was complete. Love you guys and will definitely continue to use and recommend in future.

The Escrow.com website describes a $26 'standard fee', which increased to $45 when I signed up and entered the amount I wanted to transfer ($1400) I'd call that a sliding fee rather than a standard fee. And only after I'd sent the buy offer did the confirmation page reveal there are additional fees for the two payment options: $25 for international wire transfer or $46 for Paypal or credit card. And accepting credit card payments just doesn't cost that much. This is deceptive conduct and terrible value for money. I won't use this service again and I will caution friends and family members against using it.

Why would anyone use a web hosting service to buy a domain and pay 15-20% commission? Escrow makes the transaction easy, safe and extremely affordable.
I will be using this company from now on.
Thank you.

Greg
Stone Deck Innovations