I will not be shopping with this vendor ever again. I ordered 9 tablecloth and only received 6. I immediately contact them and chatted with Nick H and was advised they can reship my items in 5-7 business days and If i wanted expedited shipping since my event is Saturday, I will have to pay an additional fee for their warehouse mistake. The box my item came in was not even big enough to fit 9 tablecloths. I am so disappointed because as a new event planner, I thought I found a good vendor.
This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints
I tried to return three items on their website. It says no hassle returns. They expected me to pay more money to ship the item back then the item was worth-- they tell you to keep the merchandise and they will give you six dollar credit but then they will charge you over six dollars for shipping. They are not an honest company and their products are very low quality. I do not recommend anybody purchasing anything from this company. Whatever you buy is yours whether you like it or not because they will charge you more than the item is worth to get a return label beware and go elsewhere!
Never will order from efavormart again!
I purchase a gift and needed to return. Efavormart wanted to charge me more money for the return shipping cost then the item was worth. They offered a 13.00 return on a 34.00 purchase and asked me to keep my item( which I do not want) their online return policy reads efavornart will furnish return shipping labels see below copy and paste from their web site!
Not true!
Returns Information
Our Hassle-Free Returns Promise
Unlike other retailers, we won't penalize you for a return. There's no restocking fee, no deductions & we even offer FREE return labels for your convenience
I ordered these candles in gold. I have them on my fireplace mantel. They are beautiful and have multiple lighting settings and a timer option when you use the remote control. They take quite a few batteries, 3 AAA each. I have not used them long enough to tell how fast they eat batteries. Overall, I'm satisfied with my purchase. It was a great price, and the delivery was fast.
Charged in USD. Paid for shipping to Canada. Slammed with import fees. Company sent a very rude email stating 99% of their customers know about the import fees and sorry you didnt! Thanks. Won't be ordering from them again.
I don't know how this company is getting such good reviews. The products are cheap and if you have to return something, you have to pay for shipping. Even if they send you the incorrect items and they give you a credit, it doesn't cover tax or shipping. Customer service has been a nightmare and ultimately unhelpful.
I ordered personalized napkins for my daughters wedding. They can in a plastic bag and were crumpled. I paid over $50 for them and they offered me a $15 refund and told me to sit something heavy on them. I not happy
I ordered some curtains and the shipping charge at the time was the same as the cost if the curtains. The curtains are and they are charging me an additional cash on delivery fees meaning I will have now paid twice the amount I paid for the product for shipping. Be Leary if this company.
I had the worst experience ever. They sent me one return label to return a runner and a cake stand. Charged me $17 and said to put a runner and a cake stand in the same box. HOW? Please tell me how. Or they say I can pay another $17 to get a second label. Really?
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping
eFavorMart has a rating of 2.6 stars from 421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFavorMart most frequently mention customer service, phone number and live chat. eFavorMart ranks 2nd among Wedding Planning sites.