Their backup solar panels really rescued me once.
I had a strict deadline at work and the home got run out of power. I just launched the panel and managed to meet all the deadlines without having my boss shouted at me.
And the funny thing is that I didn't buy backup solar panel here for purpose. I did it casually just wanted to add something innovative to my house and it really came in handy.
I will definitely look at the website for something more. I am sure there must be so more useful things.
Ordered a $500 Enphase line filter. Part arrived but was poorly packed and damaged. Part was in a very small box and just placed in the bottom. Some packing paper was wadded up and shoved on top. The steel mounting plate was bent on 2 corners and part of the plastic wire connector was popped open. Hopefully it will work after I straighten the plate out. Very poor packaging job.
Fast shipping very professional thank you will buy again when needed great selection of all things solar!
Quick and simple. I am delighted with Ecodirect's service. I received my shipment earlier than expected. The person that called regarding a possible delay in the delivery was very nice. It turned out that possible delay did not occur, but it was very nice to receive the call. It was a truly pleasant experience dealing with Ecodirect.
It was not clear if items are in stock or what the estimated delivery time would be. However, their customer service called me directly the following morning and clarified delivery times. I received my order the next day.
Nice site navigation. Very happy with the price of the panels
Delivery was scheduled for Wednesday according to the original email so I stayed home from work to receive it only to get a call from the shipping company around 10:30 saying it would be delivered the next day.
Shipping seems incredibly expensive and the 4 options to choose from were not well described as to what each would require on the receiving end.
The box was busted in half. Good thing for clear tape since the ups drivers were taping it back together before the threw it on the front porch and took off. Was going to send it back and request new ones but instead keep it cause then next package might come back the same way. Worst package shape I have ever received in my life.
The reason I shop with Eco-Direct is because you stock the 17 ft XR-100 rail and other distributors did not. However, I note that nearly every order has some small screw-up. You do not yet have the error rate as low as Amazon.
This order was correct.
I tried to buy this at two of your competitors sites but their websites malfunctioned. Congratulations on yours working!
I have not yet been able to make the devices work on my network and do not yet know if it is my hardware or yours that is problematic.
When you get your Cloud service launched, I think my needs will be met.
Your email support has been great in answering my questions about the Cloud service.
Ordered 22, received 72, paid $25 in shipping charges for an 18lbs package that should have been about 6lbs. Ecodirect responded quickly and provided an easy return label for the extra units.
Thank you for your help.
Overview
Ecodirect has a rating of 4.3 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Ecodirect ranks 98th among Solar sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members