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Eat Sleep Knit, LLC Reviews Summary
The company is well-regarded for its impressive selection of high-quality, hand-dyed yarn, particularly in sought-after brands and vibrant colorways. Customers appreciate the unique yarnathon program, which enhances customer loyalty through rewards. However, there are notable concerns regarding stock availability and delays in backorders, as some customers find the wait time for dyed batches to be frustrating. Overall, while the product offerings and customer engagement strategies are strong points, the company could improve its service efficiency to better meet customer expectations and enhance satisfaction.
This summary is generated by AI, based on text from customer reviews
ESK has a wonderful collection of kettle/hand-dyed yarn, most of it at sock weight and in gorgeous colour schemes. They carry a ton of Malabrigo, the sought after Madeleine Tosh and other brands. Some colour ways may be out of stock depending on when you order and their backorders can take time as each batch needs to be dyed and sent to them, but it's understandable and I think alternate colours should suffice for those of us that aren't picky. They also have a nice yarnathon program depending on how many total yards you buy that you accumulate gifts at different stages, which is a great customer bringing back strategy :)
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