How would you rate Duolingo?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Send Message
Share Review
Report Review

Not great and no support
January 25, 2025

App has a number of issues. Sound doesn't always work, the main voice slurs words and speaks too quickly. There is no customer support and no one answers a communication.

On listening exercises only one word is ever said. The rest is silent.

So if you learn by reading it's fine.

Date of experience: January 15, 2025
Australia
1 review
0 helpful votes
Follow Richard N.
Unfollow Richard N.
Send Message
Share Review
Report Review

This company is putrid. They trick you into what you think is free but then steal $129 for a yearly subscription that you didn't ask for. Refuse to refund you money back and there is absolutely no human to contact. Please be aware of this company and their misleading and fraudulent business practices. They really are the most diabolical company I have ever encountered. Do not be fooled by the promise of alerts regarding the end of the free trial because they do not alert you. Have a look at the 5000+ reviews on Trust Pilot for an indication of what a putrid company this is.

Date of experience: January 8, 2025
Arizona
1 review
1 helpful vote
Follow Phoenix S.
Unfollow Phoenix S.
Send Message
Share Review
Report Review

I wait since couple month for the email with my test results! I wrote couple emails already but since today, I still do not have my test results!
Without these test results I cannot start with my classes! I am already late for the fall semester!
It's a shame that you have to pay before you start with the test otherwise, I would still have my money and could do it with someone else.
They should shame about themself to rip of students!
Never again!

Date of experience: October 6, 2024
Canada
0 reviews
0 helpful votes
Follow Wilson G.
Unfollow Wilson G.
Send Message
Share Review
Report Review

Thief Company
October 15, 2024

I took the Duo-lingo English assessment, and it was a terrible experience. I took the exam TWICE and when I asked them for an explanation of why they did not validate me, they responded unconsciously and ambiguously; and then they constantly changed their arguments; First, was that my glasses were shining, and when they were overwhelmed by my arguments, they came up with a new ploy that I was looking the other way; weak and stupids reasons, I argued to them that I could not control the brightness of the materials and that the movements of the gaze in intellectual processes in the case of an exam are involuntary. They do not accept that their system is deficient

Finally, after 16 email exchanges, they told me that they would give me one more try and the result was the same, they said that I looked the other way, so I asked them to send me the videos and evidence and they did not respond, the just clean his hands, so in total, I spent 120 dollars in the trash with this unscrupulous company

Conclusion: stay away from this unscrupulous thieving company that also does not accept that its system has serious defects and prefers to blame the user

Date of experience: October 15, 2024
New York
2 reviews
5 helpful votes
Follow Selena g.
Unfollow Selena g.
Send Message
Share Review
Report Review

Weird
September 6, 2024

The duo has been sending me weird emails. Feels like Duo is going to take my soul away and knock on my door at midnight if I don't practice spanish.Happy because I can speak some Spanish :)

Date of experience: September 6, 2024
Texas
1 review
3 helpful votes
Follow La G.
Unfollow La G.
Send Message
Share Review
Report Review

Notifications are scary
December 28, 2023

Anytime you don't use Duolingo, they send you notification emails. This last one I got sounded threatening. Using phrases like " I'm going to make you do your lessons" and " no one wants to see Duolingo upset" Lastly." a happy duo, means a safe and happy you." That sounds psycho to me. I also checked the details of the sender and it was sent to another email besides mine. I'm assuming another parent. Which is not right due to privacy reasons. Now I'm sure that parent can see my email as well.

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Send Message
Share Review
Report Review

Early on in lesson they have a story that you follow about a girl going on her honeymoon not with her husband but her wife. My young granddaughter read it and said "that doesn't sound right". I've tried to get a response from company but no answer. Still waiting. I've sent 3 emails to them.

Date of experience: April 22, 2024
Australia
1 review
2 helpful votes
Follow J M.
Unfollow J M.
Send Message
Share Review
Report Review

Passive aggressive emails
February 15, 2024

I stopped practicing Duolingo for a few days and received ridiculously critical emails? Is this way of motivating people to participate? I found it aggressive and rude. The last message was 'how do you say quitter in Italian?'
That's downright bullying.

Do better … a lot better Duo Lingo because like others affected by this experience, you've lost me as a participant and I will not recommend as an effective language learning app.

Date of experience: February 15, 2024
Washington
1 review
4 helpful votes
Follow Sheryl C.
Unfollow Sheryl C.
Send Message
Share Review
Report Review

WOKE!
February 9, 2024

For 38 days I have been participating in Spanish lessons through Duolingo.

Here and there it seemed like same-sex relationships were a part of the lessons.
I just had an "in your face!" experience.

Translate:
"this man and his husband has five children"
😩😫😒
Gotta find another means of learning...

Date of experience: February 9, 2024
Sweden
1 review
0 helpful votes
Follow C.G W.
Unfollow C.G W.
Send Message
Share Review
Report Review

Duolingo is a blast as you work your way past he Diamond League - winning 1st place. Now I don't have the paid version anymore. So Duo stopped teaching and left me hanging with the same 5 words like a broken record. No real grammar but enough vocabulary for transitioning to another learning platform. So yes, the paid version is fun and effective up to 2000 words. That is why I recommend Duo and his friends.

Date of experience: February 16, 2024

Overview

Duolingo has a rating of 2.1 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Duolingo ranks 180th among Language Learning sites.

service
31
value
34
shipping
8
returns
12
quality
35