Dinkleboo

I ordered the books on 29 October to UAE. They did not provided any tracking number or proof. So called customer support Rachel is giving different and wrong information every time. She said that my package was handed to DHL express without a tracking number but she can't contact them. She insist me to close my dispute of refund on PayPal. They are scammers, my kid will be without his favourite books on Christmas. Kindly avoid them and share more on social media, it will help the people not to waste their money.

Placed an order with an accompanying email, stating that I was making the order under some time pressures for a birthday party. I outlined if they were not confident that the items would be delivered before my required date, not to proceed with the order.

My email was sent well before the items were printed. They had ample time to cancel the order but did not. While the matter was still being disputed and discussed after I had made it clear I wanted tl cancel the order/our service contract, they sent the items anyway.

They also blocked my on Facebook for leaving a negative review on their page, and will not respond to messages. Imagine they operate in breach of several consumer obligations. Do not order from them

They ship ups them send it to the post office, the post office has no info and loses package. Buyer beware if you buy this as a gift, it will take the longest estimate to arrive if it arrives at all. Save yourself the headache and use a different company

I wanted these cute books for my eight great grandchildren but wasn't able to order online, thus did a snail mail letter to the company and LaQuita handled my order. I so appreciated all she did for me. My order arrived very quickly. However, one book had a misspelled name. Upon contacting her, a new book was reissued and has arrived spelled correctly. Great great service... that's what is so important in today's world. Thank You LaQuinta!

LaQuita is an amazing representative of your company's dedication to customers. She has gone way out of her way to assuage my concerns. I am not a techie and am very uncomfortable putting my credit car on the internet, so I really like to do a phone orders. She has called me several times (& I am uncomfortable answering the phone when it is someone I don't recognize) and sent several emails about every part of the process, all the way up to the delivery. She is so patient, kind and understanding. Thank you.

PS I can't verify the wording in the books is correct until after my great grandchildren open them, I wanted to leave the plastic on them so they will stay nicer. Some of the books they will not receive until XMAS, hope that is okay. Looking forward to working with you for more gifts, this is such a fun idea.

We could not be more happy with everything we have purchased. Also Dinkleboo should be very proud to have Jessica working with you. The service and help with a not a problem at all attitude towards us when we had some issues with an order is very refreshing and plesant to recieve. We will definitely be telling people about Dinkleboo which im already doing your the best. Thankyou.
Once again a massive thankyou to Jessica for all your amazing help and service.
Best regards
Annette Wilkie

I ordered four sets of labels. One set Dinkleboo stopped in production because they said the colors I chose wouldn't show up. LaQuita, from their customer service team, called AND emailed to discuss with me label colors that would work. When I received my four sets of labels in the mail, I felt the name wasn't visible on a different set. LaQuita was again super responsive and replaced them right away. The kids are all super happy with their name labels and I'm beyond thrilled with the customer service!