Spent a small fortune to buy 5 skirts. They arrived with mouldy fabric, rips and pulls and the sewing was very poor. Sent emails with accompanying photos and got very poor responses. Only option is to pay to send them back which I really can not afford to do. And I do not trust them to actually refund even if I did. So end result, 5 poor quality skirts and I am hundreds of dollars out of pocket.
The premise of this company seems like a positive thing but in actuality quality control is poor and their responses poor too. I would not recommend that anyone purchase the recycled saris.
Outstanding company. I have some beautiful skirts from them. Outstanding service and caring people. They work with indigenous people with no jobs in Nepal and Northern India. What these people do to help them out is incredible
Thank you, Lisa!
Your support means a lot!
We appreciate your feedback. It makes us even love more what we do:)
Claudia
I LOVE my sari skirt! I put in the note that I liked teal and paisley and that is exactly what I got! I wore it out last weekend and got so many compliments! I came back and ordered 3 more! I can't wait to get them.
Hello Sandra!
Thank you for taking the time to write your feedback about your skirt order :) If you are on social media, please don't forget to tag us we get to see your OTTDs <3
-Claudia
I'm new to Darn Good Yarn. Not only am I happy knowing I'm helping support women working for their families in India. They hand spin and make the yarn from discarded sari material. So it's also helping save the planet by repurposing instead of filling a landfill somewhere.
I adore the yarns I've received. Omg! Beautiful handmade and interesting. I'm an artist. I use yarn in a lot of my projects such as weaving, crochet, macrame and basket weaving. And I'm sure I'll use it in other mediums as well.
Im not one to write reviews but I felt that this company deserves a shout out on many levels. I will continue my monthly subscription and try not to buy everything you have all at once lol.
Thanks for your time. Go look them up. You won't be disappointed. Deanna
Hi Deanna!
We are very happy to hear that you are loving your order. We can't wait to send you more fun projects soon!
Thanks so much for your support. Your feedback put smiles on our faces!<3
Claudia
I have purchased well over 100 skirts from DGY. I am passionate about repurposing sari materials and helping the planet while looking fabulous. In fact, I am known at my school for my very colorful and bling-y wardrobe. DGY helps me with all of those goals. In addition to great customer service, they are always finding ways to help their artisans and the planet in general. I also love their size inclusive wardrobe options. I've never been referred to as a goddess before!
What is not to love about DGY?
Wow! You got an amazing collection!😍😍😍 Thank you for sharing these amazing photos. You're rocking every OOTDs!
-Claudia
I ordered my skirts a month and a half ago and had no emails back after enquiring after them. I was very worried that I had thrown my money away... when suddenly they did get back, turns out my parcel was at the post office and when I unwrapped my parcel I was blown away with how gorgeous these skirts are. I'm totally I love with them and totally revoke my review that insinuated that this might be a scam. It's not. I'm so sorry that I ever doubted.
Definitely worth the price.
Hi Mezzanine!
I am sorry to hear that you have not received your order yet nor responding to your emails :( That's really odd.
I will look into it and will send you a direct message.
Claudia
I've just placed my 2nd order. I love my wrap skirts. The quality of the fabrics and the workmanship is superb. The prints are so pretty. I'm in love! This is my look. By the way, their customer service is top notch. You will not be sorry for your purchases. I promise!
Hey Laura!
We love hearing from you. Thanks so much for this awesome feedback. We are very happy that you are satisfied with our products and services. This means a lot to us!
Claudia
I'm so in love with everything I've purchased! From skirts to yarn you will not be sorry. Any time I've had a question or concern the response time is almost immediate. They really care about their customers and it shows!
Thanks for this great review, Shannon! Our team here at DGY is thrilled to hear from you and we'd love to keep great experience with you and the rest of our lovely customers who support us! ❤️
-Claudia
Working with Nicole and Darn Good Yarn means having a support team that strives to provide exceptional products and services, helping me create and develop my own visions of the fiber arts. Thank you, Darn Good Yarn Team!
Thank you too, Linda, for your support. We appreciate it.
It's people like you who truly make it all possible.
-Claudia
Darn good yarn has the most amazing customer service. They are fast getting back to you and make sure they leave you with a smile on your face.
I eagerly look forward to my monthly boxes and their skirts never fail to get compliments whenever I wear them.
Hi Tina!
I'm so happy to hear that we've been able to help you out! We love being able to make our customers happy!:)
Thank you so much for all of your support!
-Kate
Answer: Hi there! Thank you for your comment. We had a month or so earlier this year when we grew a little faster that we could handle. We were unable to keep up with orders at that time and had to take a step back to catch our breath. We recognize orders were late and do apologize about that! In the time since, we have completely revamped our subscription box and I would really love to send you one on us so you can see all the upgrades we have made! If you can please email me at amanda@darngoodyarn.com I would love to get you set up! Xoxo
Answer: Hi Anti! Thank you for writing, and I'm sorry for the delay in reply. We honestly don't add fake reviews, but we do ask our customers if they would like to leave a review and we have some pretty happy customers. May I ask, did you see reviews that looked especially fake, or were you on another site that stated something about fake reviews? We encourage all our customers to leave a review, and even the bad ones get reviewed as they really help us make sure we are as good as we can be. If you have any feedback I'd love to hear it. Especially sites like Yelp, we actually can't anything regarding Yelp reviews. Yelp is very strict about this policy to ensure no businesses can make themselves look "better" than the consumers believe they are. So the Yelp rating is a very real, very honest rating. I hope this helps, but would love to hear any thoughts you have. You can reach me directly at CSManager@darngoodyarn.com with any questions or comments. Thank you! -Phil
Answer: Hi there! We still stick into shipping the packages between 15-20th! Some batches of customers may receive it too soon and some at the later part but we are hoping it will be there in time!
Answer: I am very sorry about the experience! If you can still send us an email so we can look the the history of your concern, we would much appreciate it! :)
Darn Good Yarn has a rating of 3.8 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Darn Good Yarn most frequently mention customer service, sari skirt and ankle length. Darn Good Yarn ranks 9th among Indian Clothing sites.
Hi Joanna!
I am so sorry to know about your experience :( I will check your email to better assist you.
Claudia